Streets Ahead Estate Agents
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Bad Experience
My experience with Streetsahead from the start was poor. Prior to moving into the property, the agent informed me that the parking space was for my car, however, after moving into the property, the other tenant informed me that the parking space was for his car. I informed the agent and landlord of the situation and both the agent and landlord advised me to sort it out with the other tenant and my car mirrors were smashed twice when parked on the major road. The staff also refused to give me a copy of my signed tenancy agreement, hence a complaint was made to the management and the issue was dealt with promptly. I moved out of the property after 2 years, cleaned the property and hired a cleaner, then requested for my rent deposit. The agent came back and informed me that the landlord has informed that he would be deducting from my deposit as the property was uncleaned after I had left. I contacted the landlord and he informed me that he was not aware of the the deduction and advised me to contact Streetsahead. However, I had taken a video of the property prior to handing over the keys and the property was clean and this will be dealt with legally. The two staff I had dealt with at the Purley branch were so rude and unprofessional. Please becareful of the information provided by staff.