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HomeBusiness ServicesStellaandchewys Reviews

Stellaandchewys Reviews

4 out of 5 stars
4 out of 5 stars
4.0
|Great|12 reviews

Last reviewed today

TrustScore

4.0
4 out of 5 stars
Great
5 out of 5 stars
4
4 out of 5 stars
5
3 out of 5 stars
2
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

Review summary

Reviewers generally appreciate Stella and Chewy's for their high-quality products, particularly praising the freeze-dried options that make raw feeding more accessible. Many customers note that their pets thrive on the food, with specific mention of improved health and energy levels. The variety of protein options is also a highlight, making it easier for pet owners to cater to dietary needs. However, some consumers express disappointment with recent orders, citing quality issues such as stale products and broken packaging. While customer service is responsive and helpful, delays in replacements have been a concern for a few. Additionally, the high price point is frequently mentioned, leading some to feel that the cost is not always justified. Overall, the sentiment leans positive, with many satisfied customers despite some recent hiccups.

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Based on reviews, created with AI

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See what reviewers are saying

Steven Moore
Steven MooreFeatured

8 hours ago

2 out of 5 stars

Disappointed with recent order

Usually happy with this brand but my last order had some quality issues - one bag seemed stale and another had an off smell. Customer service did replace them but it took over a week to resolve. For t... See more

Amanda Johnson
Amanda JohnsonFeatured

8 hours ago

3 out of 5 stars

Decent but had some issues

The food quality seems good and my dog enjoys it, but I've had a couple of bags arrive with broken packaging that let air in. Customer service was responsive about replacing them, but it's concerning... See more

Michelle Anderson
Michelle AndersonFeatured

8 hours ago

4 out of 5 stars

Good but not perfect

The freeze-dried raw is convenient and my pets love it, but I wish they offered larger bag sizes. Having to reorder so frequently gets expensive with shipping costs.

Paul Miller
Paul MillerFeatured

8 hours ago

5 out of 5 stars

Perfect for my senior dog

My 12-year-old lab has digestive issues and this is one of the few brands that doesn't upset his stomach. The small batch approach gives me confidence in the quality control.

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Steven Moore
Steven Moore
1 reviews•Experienced
Featured
about 8 hours ago
2 out of 5 stars

Disappointed with recent order

Usually happy with this brand but my last order had some quality issues - one bag seemed stale and another had an off smell. Customer service did replace them but it took over a week to resolve. For the premium price, I expect better consistency.

Helpful?
Amanda Johnson
Amanda Johnson
1 reviews•Experienced
Featured
about 8 hours ago
3 out of 5 stars

Decent but had some issues

The food quality seems good and my dog enjoys it, but I've had a couple of bags arrive with broken packaging that let air in. Customer service was responsive about replacing them, but it's concerning for a premium product. The ingredients list is impressive though.

Helpful?
Michelle Anderson
Michelle Anderson
1 reviews•Experienced
Featured
about 8 hours ago
4 out of 5 stars

Good but not perfect

The freeze-dried raw is convenient and my pets love it, but I wish they offered larger bag sizes. Having to reorder so frequently gets expensive with shipping costs.

Helpful?
Paul Miller
Paul Miller
1 reviews•Experienced
Featured
about 8 hours ago
5 out of 5 stars

Perfect for my senior dog

My 12-year-old lab has digestive issues and this is one of the few brands that doesn't upset his stomach. The small batch approach gives me confidence in the quality control.

Helpful?
Steven Martin
Steven Martin
1 reviews•Contributor
about 8 hours ago
5 out of 5 stars

Great for transitioning to raw

Perfect stepping stone for pet owners wanting to try raw feeding without the hassle. The freeze-dried format is so much easier than preparing fresh raw meals, and my dog's health has noticeably improved since switching. The ingredient sourcing information they provide is reassuring.

Helpful?
John Moore
John Moore
1 reviews•Contributor
about 8 hours ago
5 out of 5 stars

Excellent customer service and quality products

I've been ordering from Stella and Chewy's for over a year now and they consistently deliver high-quality products. Their freeze-dried raw meals are a hit with my picky eater, and the customer service team is always helpful when I have questions about ingredients or feeding guidelines. Shipping is fast and packaging keeps everything fresh.

Helpful?
Donna Brown
Donna Brown
1 reviews•Contributor
about 8 hours ago
3 out of 5 stars

Mixed results

Some of their products are fantastic - the dinner patties are a huge hit. But the treats seem overpriced for what you get, and the kibble didn't agree with my dog's stomach. Customer service is helpful but shipping costs add up quickly for frequent orders.

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Anthony Garcia
Anthony Garcia
1 reviews•Contributor
about 8 hours ago
4 out of 5 stars

Love the variety of options

So many different protein options and formats to choose from! The freeze-dried patties are convenient and my cats go crazy for the raw coated kibble. Sometimes items go out of stock for weeks though, which is frustrating when you find something your pet really likes.

Helpful?
Michelle Perez
Michelle Perez
1 reviews•Contributor
about 8 hours ago
4 out of 5 stars

Works well for allergies

My dog has multiple food allergies and their limited ingredient options have been a lifesaver. The single protein formulas make it easy to avoid triggers. Wish they had more variety in the limited ingredient line though.

Helpful?
Sarah Hernandez
Sarah Hernandez
1 reviews•New Reviewer
about 8 hours ago
4 out of 5 stars

Solid choice overall

Reliable brand with good customer support. The products are definitely on the expensive side but the quality justifies most of the cost. My only complaint is that some flavors seem to be discontinued without much notice, which is annoying when you find something your pet loves.

Helpful?
Joseph Smith
Joseph Smith
1 reviews•New Reviewer
about 8 hours ago
4 out of 5 stars

Great products but pricey

The quality is definitely there - my dog loves these treats and I can see the difference in his coat and energy. However, the price point is quite high compared to other brands. Worth it for special occasions but hard to justify as an everyday food.

Helpful?
Ashley Martinez
Ashley Martinez
1 reviews•New Reviewer
about 8 hours ago
5 out of 5 stars

Outstanding quality control

You can really tell they care about their manufacturing process. Everything arrives fresh, properly sealed, and the consistency between batches is excellent. My vet recommended them and I can see why - the nutritional profile is exactly what my active dog needs.

Helpful?

Frequently asked questions for Stellaandchewys

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About Stellaandchewys

Stella & Chewy's is a pet food company that specializes in freeze-dried and frozen raw pet food products for dogs and cats. The company focuses on creating natural, minimally processed pet nutrition options using high-quality ingredients. They offer a range of products including freeze-dried raw meals, treats, and kibble designed to provide pets with nutrient-dense feeding options.

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Business Services

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