Software Deal is a business that operates in the computer and software category, likely offering software products, licensing, or technology solutions. The company may provide software applications, digital tools, or related services to consumers or businesses. As a software-focused entity, they would typically be involved in the development, distribution, or sale of computer programs and digital solutions.
Reviewers consistently report positive experiences with Software Deal. Customers often highlight software, like, call, great.
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A minority mention drawbacks around software, refund, bought, said. Overall sentiment is strongly positive with an average rating of 4.0 stars across 26 reviews.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
26
100%
—
● Low
4.0 / 5 overall
=
26 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2023.
Last 3 months
2.0
12-month avg
3.2
All-time
4.0
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 22
4.0
1
Sep 22
—
0
Oct 22
4.5
2
Nov 22
—
0
Dec 22
1.0
1
Jan 23
—
0
Feb 23
—
0
Mar 23
—
0
Apr 23
—
0
May 23
—
0
Jun 23
—
0
Jul 23
2.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 26 most recent reviews.
Top praiseof 20 positive reviews
Customer service25%
5 mentions
Website & app15%
3 mentions
Delivery15%
3 mentions
“ok thank you for support”
On “Customer service” · Apr 23, 2021
Top complaintsof 4 negative reviews
Installation50%
2 mentions
Refund50%
2 mentions
“I bought few programs of Software Deal”
On “Installation” · Jul 24, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
I ordered software and it can't be dowloaded. They spent 2.5 hours on my computer, changing all the settings, dismantling antivirus and firewalls, and could not get through the modem firewall, despite all my other operating system downloads and various softwares having no issues for the past few weeks. So, they just signed off, left everything undone in virus, firewalls, etc, and didn't even communicate to me on next steps. Disgusted at present. Submitting this by email, but if this is not resolved I will put this out on the internet sites.
Never try to get refunded due to to their mistakes…
As from now Software Deals still failed to refund my software I bought, it was THEIR choice to refund due to a TeamView mess up THEY made on my computer. They said they forwarded refund to PayPal but it’s not existing. I have serious doubts about this company as payments go into a private bank account, it’s clearly noticed when invoicing on PayPal. I would like SoftwareDeals to explain publicly why they ignore emails regarding refunds.
I had a terrible experience with SoftwareDeals... I had difficulties to download my CorelDRAW X7 that I purchased from them due to the license error and they offered to install if from their side via TeamViewer. It went well but I couldn't use my Bitmap and my LineTrace bombed out each time.
After several messages they offered to assist me to download it again. An error message came up and they tried to install a newer version without success.
They must have somehow deleted an important file or nobody knows what happened but I saw everything on my screen and noticed the error coming up... I became frustrated with the situation since I use the program for business purposes and no version of CorelDRAW could be downloaded and upon downloading it gave error messages. I kept on sending emails requesting assistance, the call center eventually apologies and offer me a free program worth $150 for my inconvenience and said they will refund me.
Its now more than 3 weeks later, when I requested the program I never got and reply on my email and up to now no refund which they said will reflect in my bank within a week later.
I had quite a loss of income as I'm running a laser engraving business. I bought the full version of CorelDRAW 2021 now from CorelDRAW itself and can continue working for the first time in quite a while.
My Windows 10 and Office 365 was reinstalled by a local technician trying to sort out the errors which costs me a lot of money... The support was absolutely fantastic in the beginning until the problems occurred and I'm left alone to sort out the mess myself. I'm also not sure if I will get refunded as I sent emails and the control center said they will come back to me but they didn't..
We offer discounted licenses for various software categories including productivity suites, antivirus programs, design tools, and business applications. Our deals include both individual licenses and volume licensing for businesses. We work with major software vendors to provide authentic, legal software at reduced prices.
Are the software licenses legitimate and legal?
Yes, all our software licenses are completely legitimate and sourced directly from authorized distributors or software publishers. Each purchase includes proper licensing documentation and product keys. We guarantee that all software is genuine and legally compliant.
What are your business hours?
Our customer service team is available Monday through Friday from 9:00 AM to 6:00 PM EST. Our online store operates 24/7 for browsing and purchasing. Weekend support is available via email with responses typically within 24 hours.
How quickly will I receive my software after purchase?
Digital downloads and license keys are typically delivered within 15-30 minutes of purchase confirmation. Physical software shipments are processed within 1-2 business days. You'll receive tracking information for all physical orders via email.
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Do you offer technical support for the software?
We provide basic installation support and licensing assistance for all software purchases. For advanced technical issues, we'll connect you with the software publisher's support team. Our support includes help with initial setup and activation problems.
What is your refund policy?
We offer a 30-day money-back guarantee on most software purchases if the product is defective or doesn't work as advertised. Digital products that have been successfully activated may have limited refund eligibility. Custom or opened software may be subject to restocking fees.
Do you offer volume discounts for businesses?
Yes, we provide special pricing for bulk purchases and enterprise licenses. Volume discounts typically start at 10+ licenses with increasing savings for larger quantities. Contact our business sales team for custom quotes and enterprise licensing options.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
You can reach us via phone at our toll-free number, email support, or live chat on our website. Our contact information is available on every page of our site. We also offer a ticket system for tracking complex technical issues.
Can I upgrade my software license later?
Many software licenses can be upgraded to higher versions or editions, often with credit given for your original purchase. Upgrade availability depends on the specific software publisher's policies. Contact us with your original order details to explore upgrade options.
Do you sell both Windows and Mac compatible software?
Yes, we carry software for Windows, macOS, and many cross-platform applications. Each product listing clearly indicates system compatibility and requirements. Our search filters allow you to browse by operating system to find compatible software.
About Software Deal
Software Deal is a business that operates in the computer and software category, likely offering software products, licensing, or technology solutions. The company may provide software applications, digital tools, or related services to consumers or businesses. As a software-focused entity, they would typically be involved in the development, distribution, or sale of computer programs and digital solutions.