Nicole

Dec 26, 2022

I ordered software and it can't be…

I ordered software and it can't be dowloaded. They spent 2.5 hours on my computer, changing all the settings, dismantling antivirus and firewalls, and could not get through the modem firewall, despite all my other operating system downloads and various softwares having no issues for the past few weeks. So, they just signed off, left everything undone in virus, firewalls, etc, and didn't even communicate to me on next steps. Disgusted at present. Submitting this by email, but if this is not resolved I will put this out on the internet sites.