Support
Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well

11 months ago
Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well
Over a year ago
Great professional service from George and Gareth who put the client first.
Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well
Thanks, Shaun Brayshaw (from Snellers), for your help with the tenancy at Kingston Upon Thames. Great experience in check-in/check-out. And quick release of deposits with no trouble. Best wishes for you and your team.
Great professional service from George and Gareth who put the client first.
Property managed by Snellers and recently Shaun has taken a lead role as our point of contact. In the short time Shaun has been overseeing the management of the property, he has been efficient and dealt with matters in a timely manner. We hope this continues going forward and look forward to a long, mutually beneficial working relationship.
Snellers manages the property that I intended to purchase. I was asked to complete a pet consent form for a fee of 144 GBP. Multiple emails to Pryce at Sellers did not receive a response. Finally, contrary to the terms of the leasehold, I was told no dogs allowed. I asked for a refund of the fee since there was no reason so submit a pet consent form for a dog since dogs were prohibited anyway. No response on refund.
I have used Snellers St Margarets as a letting agent for several years to fully manage my properties. I recently had a complicated maintenance issue which was handled by Geeta Sharma and I was very impressed with the way she proactively managed the situation, communicating between myself, the tenants and various trades to resolve a time sensitive issue to everyone's satisfaction.
I've had dealings with various property managers within Snellers since inheriting the flat from my father that they have managed for years. It's currently Shaun Brayshaw, who has been prompt, efficient and courteous in dealing with my queries and assorted issues. I can recommend the company based on many years of family experience.
Sophie Sheppard is who I've been dealing with and I must say she's a cut above the rest when it comes to dealing with the problems we have while having our property rented which is not easy when you're living out of the UK so thanks Sophie for being my eyes and ears can't say fairer than that
Snellers is a good local company I've used for a number of years. Sophie Sheppard has always been very helpful and professional in her approach, I've enjoyed working with her across a number of tenancies.
Sophie Shepard is amazing, courteous, on time. She gets it done quickly.
As a busy professional I cannot overstate the importance of dealing with a property management team that provides excellent communication, accessibility, and regular check-in. In short, the stress saved by Snellers has been invaluable in keeping me on track in my other ventures. Sophie (Sheppard), in particular, has been invaluable in delivering Sneller's Values.
Sophie Sheppard from Snellers has always been highly efficient in responding to calls and emails. She deals with problems quickly and is always available to help, this makes relationships between landlord and tenant much easier and prevents issues building up. I am very satisfied with the service Sophie has provided on behalf of Snellers.
We rent through Snellers and have had such a positive experience and a great responsive landlord, largely thanks to Kelly Baldwin and her team. She’s always friendly, approachable, and quick to sort out any issues that come up with the property. It’s reassuring to know we’re in good hands, and it really makes a difference to have someone so reliable and caring looking after things. Would absolutely recommend them.
We are renters with Sellers in Teddington, and it has been so good to have such a lovely team, especially Sophie Sheppard, who manages the property and ensures that all maintenance and repair works are carried out promptly and professionally. Totally recommend them
Excellent Support from Sophie Sheppard I’ve had a very positive experience with Sophie Sheppard. She has been incredibly helpful, responsive, and understanding throughout a difficult situation with my property. Sophie helped reach a fair resolution regarding an unexpected situation. Her communication has always been clear and professional, and I really appreciate her dedication to ensuring I felt comfortable and supported in my home. Highly recommended!
I have a good tenant, who pays the rent on time, so I want to keep them happy. Unfortunately, they are not hesitant about reporting every little detail of "things that need to be done". I am so pleased to have someone like Sophie Sheppard who can sort thins out and keep the tenant happy.
Geeta was really great and dealt with the electrical certificate without any trouble at all :)
Sophie from the Teddington branch is really helpful. She listens and takes actions and also keeps you updated
Anna Harrison and her team have been looking after my properties for a number of years now successfully managing change of tenancies and handling a multitude of queries and day to day problems. It puts my mind at rest that these properties are managed efficiently and that I am kept informed of all the various matters.
I can’t thank Anna Harrison and Sophie Shepard in the tenancy management department enough for all their help. Their polite, courteous manner and incredible professionalism is second to none. Probably the best in the business and I would highly recommend them to manage your property. Thanks again Snellers.
Based on analysis of 18 reviews rated 1-2 stars for Snellers Estate Agents
“The commercial and property management side of Snellers is truly Incompetent and Negligent”
“Do not trust Snellers agency in Twickenham”
“Multiple emails to Pryce at Sellers did not receive a response”
“Multiple emails to Pryce at Sellers did not receive a response”
“Their reviews are fake, and they force you to write a nice review”
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Snellers Estate Agents is a reputable property agency operating in the Richmond and Kingston boroughs, with offices located in key areas such as Hampton Hill, Kingston, St Margarets, Teddington, and Twickenham. The company specializes in residential property services, including buying, selling, renting, and letting homes. With a diverse portfolio that features various property types, Snellers caters to a wide range of clients, from first-time buyers to seasoned investors. The company prides itself on providing comprehensive property valuations and expert market insights, ensuring that customers receive informed guidance throughout their real estate transactions. Snellers Estate Agents is dedicated to meeting the needs of local homeowners and prospective tenants, making it a trusted choice for those seeking assistance in the competitive property market of South West London.
Snellers Estate Agents receives high praise for its exceptional service, particularly from staff members like Sophie Sheppard, who is frequently highlighted for her responsiveness and professionalism. Reviewers appreciate the efficient management of properties, with many noting the prompt communication and support provided by team members such as Shaun Brayshaw and Geeta Sharma. Customers report positive experiences in both sales and rentals, emphasizing the team's dedication to client satisfaction. However, a few complaints arise regarding unresponsiveness, particularly in relation to property management issues and fees, such as a pet consent form charge that some found frustrating. Despite these concerns, the overwhelming sentiment remains positive, with many recommending Snellers for their reliable service and attentive staff.
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