Great
Great, hassle free pick up and drop off. Car was in excellent condition.

10 months ago
Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get transparently
10 months ago
Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was easy enough.
Do not use this rental company, Was accused of smoking inside the vehicle when this was not the case at all and was charged a cleaning fee
Great service and vehicle was great!!
Great service
The pick up and drop off was easy and fast and the car was late model, clean and fit our family perfectly.
Great price. Quick and friendly service
Return was very smooth
excellent customer service
Really helpful staff, beautiful rental car and great shuttle service. Both drivers were really helpful as I was travelling solo with an infant. Highly recommend.
Quick friendly staff
Staff lovely service good
Shuttles came in no time to pick up and drop off, quick service receiving the car Left my watch in the car at drop off and they kindly sent the shuttle back to collect while we checked in our luggage
Fast easy service Prompt pick up by shuttle, close to airport
Quick fast easy
A great overall vehicle rental experience with a quality vehicle at a great price and excellent staff! 🙂
Easy and affordable with good service.
Modern fleet, better service than the other one down the road.
Customer service was amazing and very friendly love it all thank you for your service
My experience with them was absolutely amazing it was my first time with but my first time was in incredible amazing no rush they will get u on the road happy and the customers service was 10/10 best price for there cars, to my next trip to Auckland everyone I promised I will recommend them again but thank you ❤️🙏
Based on analysis of 16 reviews rated 1-2 stars for Snap Rentals
“Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one d...”
“Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one d...”
“Our car rental had a chip in the windshield, while we were using it, the chip spread while we were using the car”
“Don’t book through Booking”
“The only communication I got was an email”
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Snap Rentals is a car rental company based in New Zealand, providing a diverse range of rental vehicles tailored to meet the needs of travelers and locals alike. The company offers a user-friendly platform for customers to book vehicles easily, featuring 100% refundable bookings and complimentary airport shuttle services. With a commitment to customer satisfaction, Snap Rentals has garnered a reputation for reliability, evidenced by numerous positive reviews. The target market for Snap Rentals includes both tourists visiting New Zealand and residents in need of temporary transportation solutions. By emphasizing simplicity and convenience in the rental process, Snap Rentals aims to enhance the overall car rental experience for all customers. Their extensive fleet caters to various preferences and budgets, making them a suitable option for a wide range of users seeking car rental services across New Zealand.
Snap Rentals receives overwhelmingly positive feedback from customers, highlighting exceptional service and easy booking processes. Reviewers frequently praise the friendly and helpful staff, noting that they provide clear communication and support throughout the rental experience. Many customers appreciate the quality and cleanliness of the vehicles, along with the efficient shuttle service to and from the airport. The rental process is described as straightforward, with timely pickups and drop-offs. However, a small number of reviews mention issues related to unexpected charges, which have caused some frustration among consumers. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers expressing their intent to use Snap Rentals again in the future. Overall, Snap Rentals is regarded as a reliable choice for car rentals.
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