Easy pick up and drop off
Easy pick up and drop off No issues with the car and quick transfer to and fro the airport

10 months ago
Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get transparently
10 months ago
Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was easy enough.
Efficient, friendly service. Nice vehicle for a great price.
Easy online check in. Transfer from airport to office was quick and with very little wait. Straightforward pick up and drop off. Easy!
Nice clean economical car and easy pick up and drop off.
Correu tudo bem
Great car. Friendly service. Shuttle to and from airport was appreciated
Snap rentals were fast and reliable; I did think the car insurance policy needed reviewing and brought into the 20th century
Checking in and out our vehicle was very easy! Staff was extremely nice and helpful. Car was clean and useful for our entire hire!
Great service and close to the airport
Super smooth pick up and drop off. Also, the team were quick to respond on questions via email prior to pick up.
Great company, very straightforward, lovely staff and great car we hired. We will definitely go through Snap Rentals again!😍
No hassle. Easy pick up and drop off.
We had two flat tires along the way. When we pick up the unit we told the staff that the wheels are a little bit soft but he told us that it is only due to the inclination of the road. Good thing we arrive safe but a little bit late on our destination. The day after they replaced the unit with a new one. But will surely be a customer when I return for another vacation.
When sending out the paperwork for the booking it would be helpful to have the phone numbers together. After hours pick up, daytime pick up, after hours drop off numbers. Local and international failing numbers. When the client is returning a vehicle after hours having a return address instead of Auckland airport would make the return easier. To much confusion with the information provided.
Absolutely seamless collection and drop off. Staff was very friendly and understanding. Would definitely use them again
Great service 👍 will use again.
Easy to pick up & drop off. Friendly & efficient service.
Great service, the cheapest on offer at the time, friendly staff - what more can you ask?
It was a great experience, they easy to deal with and they have affordable car rental prices
Based on analysis of 16 reviews rated 1-2 stars for Snap Rentals
“Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one d...”
“Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one d...”
“Our car rental had a chip in the windshield, while we were using it, the chip spread while we were using the car”
“Don’t book through Booking”
“The only communication I got was an email”
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Snap Rentals is a car rental company based in New Zealand, providing a diverse range of rental vehicles tailored to meet the needs of travelers and locals alike. The company offers a user-friendly platform for customers to book vehicles easily, featuring 100% refundable bookings and complimentary airport shuttle services. With a commitment to customer satisfaction, Snap Rentals has garnered a reputation for reliability, evidenced by numerous positive reviews. The target market for Snap Rentals includes both tourists visiting New Zealand and residents in need of temporary transportation solutions. By emphasizing simplicity and convenience in the rental process, Snap Rentals aims to enhance the overall car rental experience for all customers. Their extensive fleet caters to various preferences and budgets, making them a suitable option for a wide range of users seeking car rental services across New Zealand.
Snap Rentals receives overwhelmingly positive feedback from customers, highlighting exceptional service and easy booking processes. Reviewers frequently praise the friendly and helpful staff, noting that they provide clear communication and support throughout the rental experience. Many customers appreciate the quality and cleanliness of the vehicles, along with the efficient shuttle service to and from the airport. The rental process is described as straightforward, with timely pickups and drop-offs. However, a small number of reviews mention issues related to unexpected charges, which have caused some frustration among consumers. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers expressing their intent to use Snap Rentals again in the future. Overall, Snap Rentals is regarded as a reliable choice for car rentals.
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