Good car, good service
Snap were easy to deal with and the shuttle bus was very quick and easy to airport.

10 months ago
Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get transparently
10 months ago
Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was easy enough.
Great customer service, good pricing, the car was really nice.
We had a great quick pick up. The car was adequate for what we needed. If anything it would be nice if the car had been cleaned. Especially the drivers seat.
Fast and easy pick up and drop off. Vehicle well maintained and drives well even with high mileage. Got no issues with my rental car.
Great staff, friendly and knowledgeable . Prices for hire are great and vehicles in good condition. An awesome experience , will use again next holiday
Very quick and helpful service
Charged me $45 with out my notice or reason
Easy to use,friendly with frequent airport drop offs and pick-ups.
The staff was friendly and nice, and the product was in high quality.
Quick and easy to deal with
Staff very friendly and helpful. Fast turnaround. Would recommend.
Best price and great service.
Very friendly team, when I picked the rental and delivered the rental back. Great service.
Easy turnaround
Quick efficient shuttle service. Followed up by an equally efficient delivery of the rental car by friendly informative staff.
Just a great hassle free service, quick and easy on pick up.and drop off
Great discounts, convenient and fast, and considerate service!
Great service nice staff
Overall good rental experience. The walk from Auckland Intl terminal to the pickup area is quite a long way, and a bit treacherous in the wet. More Auckland Airport‘s issue but… Downsides, mainly technology. Sat nav system in the car is a bit dated/clunky (for a 2022 model) and the maps were out of date, especially around the airport getting to and from the rental office. No CarPlay ect to be able to use your own Sat Nav.
Based on analysis of 16 reviews rated 1-2 stars for Snap Rentals
“Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one d...”
“Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one d...”
“Our car rental had a chip in the windshield, while we were using it, the chip spread while we were using the car”
“Don’t book through Booking”
“The only communication I got was an email”
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Snap Rentals is a car rental company based in New Zealand, providing a diverse range of rental vehicles tailored to meet the needs of travelers and locals alike. The company offers a user-friendly platform for customers to book vehicles easily, featuring 100% refundable bookings and complimentary airport shuttle services. With a commitment to customer satisfaction, Snap Rentals has garnered a reputation for reliability, evidenced by numerous positive reviews. The target market for Snap Rentals includes both tourists visiting New Zealand and residents in need of temporary transportation solutions. By emphasizing simplicity and convenience in the rental process, Snap Rentals aims to enhance the overall car rental experience for all customers. Their extensive fleet caters to various preferences and budgets, making them a suitable option for a wide range of users seeking car rental services across New Zealand.
Snap Rentals receives overwhelmingly positive feedback from customers, highlighting exceptional service and easy booking processes. Reviewers frequently praise the friendly and helpful staff, noting that they provide clear communication and support throughout the rental experience. Many customers appreciate the quality and cleanliness of the vehicles, along with the efficient shuttle service to and from the airport. The rental process is described as straightforward, with timely pickups and drop-offs. However, a small number of reviews mention issues related to unexpected charges, which have caused some frustration among consumers. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers expressing their intent to use Snap Rentals again in the future. Overall, Snap Rentals is regarded as a reliable choice for car rentals.
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