Great team at Snap
Great team at Snap - easy pick up and return shuttle and vehicle was in great nick waiting for us.

10 months ago
Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get transparently
10 months ago
Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was easy enough.
Great team at Snap - easy pick up and return shuttle and vehicle was in great nick waiting for us.
great price, great service, new car
great service and good staf
Friendly service, prompt pick up. Free shuttlle pick up from airport
First time renting with Snap Rentals and it was such a smooth experience. There's an option to check-in online before arriving at the rental company which I highly recommend doing as this'll help speed up getting the vehicle faster. The team were all lovely and helpful. Would recommend to everyone.
Friendly staff, straight forward pickup from and return to airport, car very clean and in good condition.
The employees at Snap were courteous and helpful.
Excellent service Excellent policy coverage Most affordable book early!!!!! Thank you
Incredibly easy and convenient. No fuss at all. A great vehicle and the insurance was very easy
Nice quick and easy
excellent vehicle, great service
Easy to organise on line. Car as described, great price.
Great value and service
Easy to book Shuttle was timely to uplift us Great car, clean And service at counter friendly & professional Will definitely look to book again
Fantastic experience. Very easy to arrange pickup and dropoff. Great friendly staff made it easy and enjoyable.
Easy, affordable, efficient service
Easy pick up and drop off :) Clean cars and a great deal! Fully recommend ☺️
Chenge my trip. I can do every thing .
Very fast, smooth and friendly service and crew
Our car rental had a chip in the windshield, while we were using it, the chip spread while we were using the car. I alerted them when we returned. The kept the deposit and said they would email us. I called a week later after no follow up.
Based on analysis of 16 reviews rated 1-2 stars for Snap Rentals
“Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one d...”
“Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one d...”
“Our car rental had a chip in the windshield, while we were using it, the chip spread while we were using the car”
“Don’t book through Booking”
“The only communication I got was an email”
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Snap Rentals is a car rental company based in New Zealand, providing a diverse range of rental vehicles tailored to meet the needs of travelers and locals alike. The company offers a user-friendly platform for customers to book vehicles easily, featuring 100% refundable bookings and complimentary airport shuttle services. With a commitment to customer satisfaction, Snap Rentals has garnered a reputation for reliability, evidenced by numerous positive reviews. The target market for Snap Rentals includes both tourists visiting New Zealand and residents in need of temporary transportation solutions. By emphasizing simplicity and convenience in the rental process, Snap Rentals aims to enhance the overall car rental experience for all customers. Their extensive fleet caters to various preferences and budgets, making them a suitable option for a wide range of users seeking car rental services across New Zealand.
Snap Rentals receives overwhelmingly positive feedback from customers, highlighting exceptional service and easy booking processes. Reviewers frequently praise the friendly and helpful staff, noting that they provide clear communication and support throughout the rental experience. Many customers appreciate the quality and cleanliness of the vehicles, along with the efficient shuttle service to and from the airport. The rental process is described as straightforward, with timely pickups and drop-offs. However, a small number of reviews mention issues related to unexpected charges, which have caused some frustration among consumers. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers expressing their intent to use Snap Rentals again in the future. Overall, Snap Rentals is regarded as a reliable choice for car rentals.
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