Everything
Everything

10 months ago
Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get transparently
10 months ago
Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was easy enough.
Exceptional value for money. Quality late model vehicle. Efficient pick up and drop off.
Good service
Friendly, easy shuttle transfers, highly recommend
Friendly and quick
Good to deal with
overall good experience. fast and friendly staff and quick refund of bond. trustworthy business.
Still waiting for a shuttle after 45min.
Prompt professional service
Everything went smoothly. Staff were lovely. Was reasonably priced and the car was exactly what we needed and expected. Thanks again Snap x
Efficient easy
Good hybrid, easy service
Easy booking and pick up. Car in mint condition. Good rates as well. Will book again.
Booking was simple and easy, the shuttle was timely and we were able to get to and from the airport without any issue. The staff member at the front desk was really friendly and welcoming and got us sorted pretty quickly. This was important, as travelling by myself with children can be stressful.
Great value, good car and friendly team.
Great car rental, great prices and fantastic service
Excellant staff service with professionalism rapid shuttle transfers and the location proximatw to airport was brilliant.... I will use SNAP again when back in Auckland. The drop off hand key over recess was the only issue.... they were busy.. but having to stsmd i. Que with out going renters for 10 mins ish to drop off... not really a good look..otherwise 110% Probably need a swift jey drop box to be fair
Easy and fast. Great service
Good thank you
Based on analysis of 16 reviews rated 1-2 stars for Snap Rentals
“Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one d...”
“Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one d...”
“Our car rental had a chip in the windshield, while we were using it, the chip spread while we were using the car”
“Don’t book through Booking”
“The only communication I got was an email”
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Snap Rentals is a car rental company based in New Zealand, providing a diverse range of rental vehicles tailored to meet the needs of travelers and locals alike. The company offers a user-friendly platform for customers to book vehicles easily, featuring 100% refundable bookings and complimentary airport shuttle services. With a commitment to customer satisfaction, Snap Rentals has garnered a reputation for reliability, evidenced by numerous positive reviews. The target market for Snap Rentals includes both tourists visiting New Zealand and residents in need of temporary transportation solutions. By emphasizing simplicity and convenience in the rental process, Snap Rentals aims to enhance the overall car rental experience for all customers. Their extensive fleet caters to various preferences and budgets, making them a suitable option for a wide range of users seeking car rental services across New Zealand.
Snap Rentals receives overwhelmingly positive feedback from customers, highlighting exceptional service and easy booking processes. Reviewers frequently praise the friendly and helpful staff, noting that they provide clear communication and support throughout the rental experience. Many customers appreciate the quality and cleanliness of the vehicles, along with the efficient shuttle service to and from the airport. The rental process is described as straightforward, with timely pickups and drop-offs. However, a small number of reviews mention issues related to unexpected charges, which have caused some frustration among consumers. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers expressing their intent to use Snap Rentals again in the future. Overall, Snap Rentals is regarded as a reliable choice for car rentals.
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