Great service
Great service, quality vehicle, easy processes.

10 months ago
Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get transparently
10 months ago
Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was easy enough.
Great service, quality vehicle, easy processes.
BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing service. the car was perfect for us & beautiful on gas expenses. Would definitely recommend!!
Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get transparently
Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was easy enough.
Great service. Timely pickup and drop off to airport. Easy check in and check out. Car was good
We hired a car for 4 days in Frankton and it was made easy with the helpful staff. Cars were clean and easy to collect with a shuttle service to and from th airport.
Quick service, friendly staff
The staff is always really helpful. Every time we have used their services, everything has been smooth and easy
Probably the best car rental experience I've had yet. Super cruisy from start to finish, lovely staff, and the shuttle service was smooth as butter.
Highly recommend!!! Swift and easy booking system, clear and thorough communication from the team on pick up and drop off of vehicle. Affordable, great service, car was clean & worked well. Couldn’t ask for better :)
Service was superb especially the lady with the ponytail who was most helpful explaining the insurance conundrum
Professional communication
Really easy and convenient. Needed the car to drive around Auckland for a few days. Really nice vehicles, fast and efficient service.
Booking was such an easy process, customer service was great. Being on a restricted licence it’s usually hard to find car rentals that accept that licence but they were so accommodating. I will definitely go with them again for my next trip.
Easy to book, pickup, drop off.
Vehicle was clean, pick up and drop off was easy. Will use Snap again on our next trip.
Great team Great rental fees Close to airport with shuttle service Absolute gold snap rental
Easy pickup and return, good vehicle and friendly staff. Pickup to/from airport is regular - you only wait a few mins. Would recommend.
Car hire company very efficient, explained everything very well and car was great quality for the price. Thank you for the hire, we will be back again in the future for sure
Had a few issues with our trip in regards to flight delays, Snap where very accommodating and easy to deal with in navigating our changing circumstances
Based on analysis of 16 reviews rated 1-2 stars for Snap Rentals
“Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one d...”
“Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one d...”
“Our car rental had a chip in the windshield, while we were using it, the chip spread while we were using the car”
“Don’t book through Booking”
“The only communication I got was an email”
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Snap Rentals is a car rental company based in New Zealand, providing a diverse range of rental vehicles tailored to meet the needs of travelers and locals alike. The company offers a user-friendly platform for customers to book vehicles easily, featuring 100% refundable bookings and complimentary airport shuttle services. With a commitment to customer satisfaction, Snap Rentals has garnered a reputation for reliability, evidenced by numerous positive reviews. The target market for Snap Rentals includes both tourists visiting New Zealand and residents in need of temporary transportation solutions. By emphasizing simplicity and convenience in the rental process, Snap Rentals aims to enhance the overall car rental experience for all customers. Their extensive fleet caters to various preferences and budgets, making them a suitable option for a wide range of users seeking car rental services across New Zealand.
Snap Rentals receives overwhelmingly positive feedback from customers, highlighting exceptional service and easy booking processes. Reviewers frequently praise the friendly and helpful staff, noting that they provide clear communication and support throughout the rental experience. Many customers appreciate the quality and cleanliness of the vehicles, along with the efficient shuttle service to and from the airport. The rental process is described as straightforward, with timely pickups and drop-offs. However, a small number of reviews mention issues related to unexpected charges, which have caused some frustration among consumers. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers expressing their intent to use Snap Rentals again in the future. Overall, Snap Rentals is regarded as a reliable choice for car rentals.
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