Very happy with my order
Very happy with my order, it only took 3 days to arrive, cannot ask for more, I only wish all company’s were the same. They have always been a good company. Thank you

Over a year ago
I have been purchasing coffee from Smiths Coffee Ltd since the 1990s. In the past 2-3 years Smiths have failed many times on delivering my coffee via DPD (courier service) and refuse to change courier... See more
Over a year ago
Absolutely obsessed with their flavoured coffee! I’m so glad I stumbled across them in TK Max a few months ago! I’ve now bought 6 bags and I can’t wait to try them all. The only thing I was wondering... See more
Over a year ago
Warners holiday drinks inclusive at lakeside smiths coffee both decaf and normal americano, absolutely disgusting coffee machine
Very happy with my order, it only took 3 days to arrive, cannot ask for more, I only wish all company’s were the same. They have always been a good company. Thank you
I miss but being able to walk into the office to pickup the coffee and chat with the friendly staff but ordering online is almost as convenient. The box always turns up on time and never with the wrong items. My only criticism is the plastic packing. Please can you look to replace the bubble wrap with something more sustainable.
You said the Mexican decaf (water processed) was good and I agree. Delicious. Thank-you
Very tasty , fruity and smooth. My kids loved the smell of the fresh coffee in bag. Only problem is in running out again
Disappointing order: 1large flavoured coffee tasted like mold and when I emailed request for refund/replacement nobody relied... I would not order from this company again.
Have ordered from Smiths for the first time and I am happy with the experience. It was easy to find what I wanted on the website with an excellent choice of grind options and pack sizes. Prices are competitive and delivery costs are reasonable. Delivery time was good and most importantly of all the coffee is delicious. Will be ordering again soon.
Coffee is excellent, website easy to use. Only one small point, there is no communication as to when order has been despatched.
Arrived really quickly. Thanks 😀
Thank you for the wonderful coffee. Your flavored variety is in my opinion the best on the market, my favourites being the Creme Brulee and Tiramisu ones. The staff was helpful and responded quicly and the shipping was also fast. Will certainly buy again.
Very good company with immediate response very good flavors and above enjoy exterior coffee quality!! Thanks Smiths Coffee.
Excellent coffee, delivered quickly
Nice coffee, turned up quickly
The aroma & taste of your Peruvian coffee is amazing! Thank you
Thank you all great!!
As a passionate coffee lover, discovering Smiths coffee has been a joy and certainly a taste sensation - so many wonderful flavours to choose from! My orders have been followed up promptly and efficiently, which is why I am happy and satisfied customer with Smiths.
Not only did I receive the request for a review several days before my goods arrived. When they did arrive 2 items were not included . 1st & last time !!!
great product and quick delivery, thank you!
Fast and efficient service. Excellent coffee highly recommended.
I switched to Smiths quite a while ago now, in my efforts to find consistently good quality coffee and lovely blends. Their delivery is always prompt. I have now got a few favourites which I buy on a regular basis. Their hot chocolate is lovely. They are my go to now. Highly recommended! Their customer service is also spot on. The one time a parcel was damaged in the parcel depot and was undeliverable, I had a replacement the next day.
Incredible tasting (and smelling) flavoured coffee! Best coffee I’ve had in a long time! Bought the parents a bag of salted caramel ground coffee for Christmas and before I knew it I was sharing it with them and the coffee was gone! Oops! Just recently purchased Vanilla flavour, and I could sit and smell it all day! Now I have about 2/3 cups of it a day, it’s soooooo good! Highly recommend 10/10!
Based on analysis of 11 reviews rated 1-2 stars for Smiths Coffee Co Ltd t/a SMITHS of LONDON
“As a resolve I have opted for delivery by Smiths own van and driver”
“My secretary will contact you for your card details in order that we can reimburse your payment, or you can email th...”
“Disappointing order: 1large flavoured coffee tasted like mold and when I emailed request for refund/replacement nobod...”
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Smith's Coffee Co Ltd, trading as SMITHS of LONDON, is an artisan coffee roaster established in 1936. With over 80 years of experience, the company specializes in the selection and roasting of high-quality coffee beans, offering a diverse range of single-origin coffees and bespoke blends. In addition to their coffee offerings, they provide a selection of boutique teas under the brand Teasmiths, catering to a variety of tastes and preferences. The target market for Smith's Coffee Co includes coffee enthusiasts and tea drinkers seeking premium products crafted from sustainably sourced ingredients. The company also offers subscription services through their World Coffee Club, allowing customers to receive curated coffee selections regularly. With a commitment to customer satisfaction and a hassle-free return policy, Smith's Coffee Co aims to provide an exceptional experience for all coffee and tea lovers.
Smiths Coffee Co Ltd, trading as SMITHS of LONDON, garners high praise for its excellent coffee and outstanding service, with many customers expressing their obsession with the diverse flavors available. Reviewers frequently highlight the quick and efficient delivery, noting that their orders often arrive ahead of schedule. However, there are some notable complaints regarding the quality of certain coffee products, with a few customers reporting tasteless or poorly flavored options, particularly from recent orders. Issues with delivery reliability have also been mentioned, especially concerning the courier service. Despite these criticisms, the overwhelming majority of reviews reflect a strong satisfaction with the product quality and customer service. Overall, Smiths Coffee maintains a positive reputation among its clientele.
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