Excellent
Excellent coffee and service.

Over a year ago
I have been purchasing coffee from Smiths Coffee Ltd since the 1990s. In the past 2-3 years Smiths have failed many times on delivering my coffee via DPD (courier service) and refuse to change courier... See more
Over a year ago
Absolutely obsessed with their flavoured coffee! I’m so glad I stumbled across them in TK Max a few months ago! I’ve now bought 6 bags and I can’t wait to try them all. The only thing I was wondering... See more
Over a year ago
Warners holiday drinks inclusive at lakeside smiths coffee both decaf and normal americano, absolutely disgusting coffee machine
Excellent coffee and service.
Speedy and great quality!
Excellent ordering & delivery gir a gift to a friend.
Great range of coffee, easy to navigate site and fast delivery- very happy.
As always my order arrived in good time and in order. Thank you guys for shipping my coffee just in time for my breakfast🤗
When I had some questions, they emailed me quickly. And even I am a beginner about brewing coffee, they told me in details. Then, I have received phone call when it was ready to collect.
Amazing, first class in communication and speedy delivery Well done Smiths Coffee Co
An amazing range of coffees ground to your specifications and roasted to order. On top of that great value and super quick deliver.
Having a preference for a full dark roasted coffee, Harar Longberry, this mild roasted bean was a pleasant surprise. The distinctive toffee flavour of this type of bean is fully rounded ending with a midly bitter taste, the bitterness that I seek in my prefered darker roasts. I look forward to working my way through the 400 grams of beans I have been given as a present on Fathers Day.
Fantastic selection of fairtrade coffee and reasonably priced too. Website is not the most user friendly but can be navigated with care and you get what you are looking for in the end.
Top service Quality !!
I ordered a number bags of coffee beans which were delivered within a couple of days of ordering. On the day of ordering I received a phone call from Smiths stating that one of the items was out of stock and an alternative was offered, great service. As for the coffee I'm sure its good, the last order certainly was.
fabulous coffee speedily packaged and sent. What a treat! Thank you!
Excellent service and excellent products, although it was always lovely to see cheery faces at the warehouse the website is brilliant. Very clear and easy to see lots of tempting products which I would otherwise never have known about
I’m pretty fussy when it comes to flavoured coffees but these are amazing and great value too. I buy the cafetière grind and my favs so far are : Cherry Bakewell, Bourbon Biscuit & Pina Colada. Prompt delivery and great customer service, just re ordered....
Excellent selection & very tasty flavoured coffees - would definitely recommend.
Monsoon malabar - great price and the consistency of taste and aroma is spot on. Locally Hand delivered service too!
My first order was processed and delivered very fast. Great service. Thank you
Great service as always.
Excellent service and wonderful coffee..!
Based on analysis of 11 reviews rated 1-2 stars for Smiths Coffee Co Ltd t/a SMITHS of LONDON
“As a resolve I have opted for delivery by Smiths own van and driver”
“My secretary will contact you for your card details in order that we can reimburse your payment, or you can email th...”
“Disappointing order: 1large flavoured coffee tasted like mold and when I emailed request for refund/replacement nobod...”
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Smith's Coffee Co Ltd, trading as SMITHS of LONDON, is an artisan coffee roaster established in 1936. With over 80 years of experience, the company specializes in the selection and roasting of high-quality coffee beans, offering a diverse range of single-origin coffees and bespoke blends. In addition to their coffee offerings, they provide a selection of boutique teas under the brand Teasmiths, catering to a variety of tastes and preferences. The target market for Smith's Coffee Co includes coffee enthusiasts and tea drinkers seeking premium products crafted from sustainably sourced ingredients. The company also offers subscription services through their World Coffee Club, allowing customers to receive curated coffee selections regularly. With a commitment to customer satisfaction and a hassle-free return policy, Smith's Coffee Co aims to provide an exceptional experience for all coffee and tea lovers.
Smiths Coffee Co Ltd, trading as SMITHS of LONDON, garners high praise for its excellent coffee and outstanding service, with many customers expressing their obsession with the diverse flavors available. Reviewers frequently highlight the quick and efficient delivery, noting that their orders often arrive ahead of schedule. However, there are some notable complaints regarding the quality of certain coffee products, with a few customers reporting tasteless or poorly flavored options, particularly from recent orders. Issues with delivery reliability have also been mentioned, especially concerning the courier service. Despite these criticisms, the overwhelming majority of reviews reflect a strong satisfaction with the product quality and customer service. Overall, Smiths Coffee maintains a positive reputation among its clientele.
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