Best coffee,nicest people
Best coffee,nicest people

Over a year ago
I have been purchasing coffee from Smiths Coffee Ltd since the 1990s. In the past 2-3 years Smiths have failed many times on delivering my coffee via DPD (courier service) and refuse to change courier... See more
Over a year ago
Absolutely obsessed with their flavoured coffee! I’m so glad I stumbled across them in TK Max a few months ago! I’ve now bought 6 bags and I can’t wait to try them all. The only thing I was wondering... See more
Over a year ago
Warners holiday drinks inclusive at lakeside smiths coffee both decaf and normal americano, absolutely disgusting coffee machine
Best coffee,nicest people
.damn fine coffee
WELL PACKED DELIVERED, VERY QUICKLY AND REASONABLE PRICED.
Easy online ordering, collected from local pickup which is convenient for me, friendly staff and great coffee
Wonderful coffee. Fast delivery. Drinking it now...couldn't be happier!
Quick efficient service. Fantastic Coffee too!
The best coffee.
Very good contact with costumer desk. Thank you
Lovely coffee, great service. As always, it was ready to collect pretty quickly after ordering.
Great coffee. Quick turnaround always. Reasonably priced and sometimes you get vouchers. Great company
Fabulous. Will be buying again
Was recommended by a friend and it didn’t disappoint lovely flavour and arrived really quickly
Great service, speedy delivery and amazing coffee
Beautiful coffee. My favourite is definitely Crème Brulée! Gorgeous. Smiths Coffee Co Ltd keeps you updated about your order & the coffee is well packaged. Great company.
Been shopping with them for 10 years now, always buy my coffee off the specials list, very knowledgeable staff, Colin the owner never has time to talk, but get him onto coffee or tea and he talks for hours. Had a batista coarse with Marc, even though it was only for my home machine, it improved my home coffee no end, his knowledge is vast. Thanks Marc still tasting the difference in every cup.
I started buying coffee through Smiths during lockdown last year when supermarket shopping became so challenging. Deciding to avoid the billionaire owned websites was a personal choice to not contribute to their coffers and to support smaller companies who may otherwise have been struggling. The online shopping experience with Smiths is very straightforward with lots of clear information re sizing, grind, flavoured coffees etc. I’ve purchased several different types and found all to be excellent quality which store well and retain their flavour. Delivery is prompt and service is always good. I’m delighted to have found Smiths and continue to buy coffee from them rather than supermarkets as the quality is superior and pack sizes more cost-effective.
Excellent service incredibly prompt delivery!
Great coffee, quick turnaround
Super happy , 3rd or 4th order and always Brill
Fantastic coffee! I picked up from the warehouse so can't comment on delivery options.
Based on analysis of 11 reviews rated 1-2 stars for Smiths Coffee Co Ltd t/a SMITHS of LONDON
“As a resolve I have opted for delivery by Smiths own van and driver”
“My secretary will contact you for your card details in order that we can reimburse your payment, or you can email th...”
“Disappointing order: 1large flavoured coffee tasted like mold and when I emailed request for refund/replacement nobod...”
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Smith's Coffee Co Ltd, trading as SMITHS of LONDON, is an artisan coffee roaster established in 1936. With over 80 years of experience, the company specializes in the selection and roasting of high-quality coffee beans, offering a diverse range of single-origin coffees and bespoke blends. In addition to their coffee offerings, they provide a selection of boutique teas under the brand Teasmiths, catering to a variety of tastes and preferences. The target market for Smith's Coffee Co includes coffee enthusiasts and tea drinkers seeking premium products crafted from sustainably sourced ingredients. The company also offers subscription services through their World Coffee Club, allowing customers to receive curated coffee selections regularly. With a commitment to customer satisfaction and a hassle-free return policy, Smith's Coffee Co aims to provide an exceptional experience for all coffee and tea lovers.
Smiths Coffee Co Ltd, trading as SMITHS of LONDON, garners high praise for its excellent coffee and outstanding service, with many customers expressing their obsession with the diverse flavors available. Reviewers frequently highlight the quick and efficient delivery, noting that their orders often arrive ahead of schedule. However, there are some notable complaints regarding the quality of certain coffee products, with a few customers reporting tasteless or poorly flavored options, particularly from recent orders. Issues with delivery reliability have also been mentioned, especially concerning the courier service. Despite these criticisms, the overwhelming majority of reviews reflect a strong satisfaction with the product quality and customer service. Overall, Smiths Coffee maintains a positive reputation among its clientele.
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