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Review summary
Smith & Friends Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
We sold our house in thornaby through smith and friends and Lindsey and Claire couldn't have been more helpful. We pretty much left it all up to them and They made the whole experience very pleasant and easy for us. We can't fault their
communication and attention to detail and work ethic. We would highly recommend them for future house sales
Very stressful time with solicitors but with the help of Rachel who helped every step of the way kept us up to date with what was happening and advising what steps to take .
Would not have got through it without her
Although my property took a while to sell the team remained positive, professional and re-assuring.
Communication from them was great.
They also did all the viewings as it was not the property I live in, which was fantastic as I work full time and could not have done many of the viewings that they did.
I had a fantastic experience working with the team at Smith & Friends in Hartlepool, all the team there, but especially Megan and Nicola. From start to finish, they were professional, knowledgeable, and always on hand to help. Their communication was excellent, keeping me updated at every stage and responding quickly to any questions I had.
What truly set them apart was their dedication and personal approach. They took the time to understand my needs, provided honest and helpful advice, and went above and beyond to make the entire process as smooth as possible. Unlike some agents, they were never pushy, just genuinely committed to delivering great service, and that they did.
From my first meeting with Craig, it was obvious for me to see, the knowledge and expertise of Smith & Friends is of a very high standard.
It took Craig but one viewing to successfully sell the house at our desired price, remarkable.
5 stars doesn’t feel enough.
If you're looking for a reliable, efficient, best in class estate agent, I can’t recommend Megan, Nicola, Craig and the rest of the team from Smith & Friends in Hartlepool enough. Their support made all the difference, needless to say I wouldn’t hesitate a second to use their services again in the future! Excellent!
Had to sell my Uncles house after he went in care. The whole team at the Stockton Branch of Smith & Friends were great. Offered loads of help and assistance in the process and would definitely recommend this company to sell your property.
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