5 hours ago
Initially received aligners that didn't fit properly and had to get new impressions made. This delayed my start by about 3 weeks which was annoying. Once I got the correct aligners though, everything... See more
5 hours ago
The aligners worked really well for me and I'm happy with my smile now. The process took about 8 months which was longer than expected, but the customer service team kept me updated throughout. Would... See more
5 hours ago
Saved thousands compared to traditional orthodontics and got similar results. The aligners were comfortable to wear and I barely noticed them after the first week.
5 hours ago
You really need to wear them 22 hours a day as instructed for best results. I slacked off a bit in month 3 and had to extend my treatment, but that's on me. The product itself works well.
Initially received aligners that didn't fit properly and had to get new impressions made. This delayed my start by about 3 weeks which was annoying. Once I got the correct aligners though, everything went smoothly and I'm happy with the final result.
The aligners worked really well for me and I'm happy with my smile now. The process took about 8 months which was longer than expected, but the customer service team kept me updated throughout. Would definitely recommend if you're looking for an affordable alternative to traditional braces.
Saved thousands compared to traditional orthodontics and got similar results. The aligners were comfortable to wear and I barely noticed them after the first week.
You really need to wear them 22 hours a day as instructed for best results. I slacked off a bit in month 3 and had to extend my treatment, but that's on me. The product itself works well.
After years of being self-conscious about my crooked teeth, I finally took the plunge. The convenience of home treatment was perfect for my busy schedule and the results speak for themselves. I smile so much more now!
I was skeptical about doing orthodontic treatment remotely, but this really worked for me. The 3D preview was accurate and my teeth look exactly like they predicted. The whole process was smooth and professional.
For the price point, this is an excellent service. My teeth aren't perfect but they're dramatically better than before. The process was straightforward and the app made tracking progress easy.
The treatment plan looked great and the aligners are doing their job. My main complaint is that it's sometimes hard to reach customer service when you have questions, and responses can be slow. Overall satisfied with the progress though.
The aligners straightened my teeth as promised, but I had to contact support a few times about fit issues with one of the sets. They were helpful in resolving it but it added some extra time to my treatment.
The initial impression kit was easy to use and the aligners fit well. However, I had some issues with delivery delays on my second set of aligners which was frustrating. The end result is good though and my confidence has improved significantly. Customer service eventually resolved the shipping issues.
Love that I could do this from home without constant dentist visits. My teeth are noticeably straighter after 6 months.
Perfect solution for small gaps and minor crowding issues. The virtual check-ins with dental professionals gave me confidence throughout the process. My only wish is that they offered more payment plan options.
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Smile Direct Club is a teledentistry company that provides clear aligner treatment for teeth straightening. The company offers remote orthodontic services, allowing customers to receive custom clear aligners through a process that typically involves at-home impression kits or visits to SmileShop locations for 3D scans. Their business model focuses on providing an alternative to traditional in-office orthodontic treatment through direct-to-consumer clear aligner therapy.
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Smile Direct Club receives a generally positive reception from customers, with many praising the effectiveness of the aligners and the convenience of the process. Reviewers highlight the significant improvements in their smiles, often describing the results as life-changing and a great value for the price. The virtual check-ins with dental professionals instill confidence, and the app facilitates easy tracking of progress. However, some customers report experiencing bumps along the way, such as initial fit issues with aligners and delays in receiving replacements, which can be frustrating. Additionally, there are mentions of communication challenges with customer service. Despite these minor setbacks, the overall sentiment leans towards satisfaction, with many feeling that the results are worth the effort.
