Great products and Great Customer…
Great products and Great Customer support.

10 months ago
We have been using this company for years. We recently ordered a few family photos and had some issues with print quality/integrity during shipping with FedEx. To make it right, they included an extra... See more
10 months ago
Great product with a great helpful staff
10 months ago
They charged me instantly however I never received a confirmation email & now there’s not even a record of me ordering! Over $200 worth!
Great products and Great Customer support.
I've purchased from Smallwood home a few times now. They have an excellent product, fair pricing, and really great customer service.
I have used Smallwoods for assistance in decorating my home for many years now. From pictures of family to sayings they are hanging throughout my home and I could not be happier every single time I order. I had an issue with one of my frames this last time I ordered and it was taken care of immediately with no hassles. They truly are a wonderful company to work with and I would highly recommend them. If I could give them 10 stars I would.
I ordered the wrong size frame and reached out to customer support and they were able to help me and get everything switched around. There ended up being an issue with the refund and they responded timely and corrected the issue at hand. Great customer service and I will definitely be ordering again in the future!
I have enjoyed Smallwood frames for years, my first experience with a damaged frame and they were quick to respond and send me a replacement. I will forever be a Smallwood customer ☺️❤️
Ms. Ashley was AMAZING! I ordered 3 greyscaled canvas prints so I thought. When i received my confirmation, 2 were grey and one wasn’t. I emailed support and within 1 hour, my issue was resolved. Thank you so much for helping my 1st experience with Smallwood Home be memorable!!!
Great prices and excellent customer service!!
I absolutly love the pictures I bought. Great quality and fast delivery.
Smallwoods has quality products and a quick turnaround. Their customer service team is very helpful and quick with responses.
Amazing customer service. I was very impressed. My first time ordering pictures and when they arrived the pictures came a little blurry. I reached out to customer service and they helped me to get new pictures on the way. It took a few try’s on my end but customer service was patient with me and helped make sure my new pictures came out the best quality. Shipping was fast as well. I will definitely be using them again!
Not satisfied with the quality and chunky size of the 8 X 10 framed prints. Customer service has not been that good either
VERY WELL MADE..So happy I ordered from Smallwood.. I love my 22 by 44 framed canvas pictures they came out amazing!!!
Beautiful pieces sent quickly.
Love, love, love my Smallwoods! My redecorated room looks so perfect!
What an amazing company!! Our frames are amazing. They did a great job!! They went above and beyond!
Love love loveeee my frames! I message customer service about a small issue with one of the prints and they quickly answered and solved the issue. Will definitely be buying again!
I have ordered over 15 frames and every single one was perfect! A couple came blurry and customer service was quick to get it replaced and did it themselves so they could make sure no blurry pictures! Amazing customer service i will Be purchasing more and recommend them to everyone!!!! Prices are great and better than a dirty glass that comes with a standard store bought frame
Customer service was excellent, i had ordered pictures then changed a picture only wantimg to change back to the original. They were efficient in making sure to fix the issue
The pictures came out good, but the wood isn’t real and had several marks on it. Paid over $300 and wish the quality was better or the materials weren’t damaged. I had to paint it to hide the blemishes 😔
I purchased a few Smallwoods while out of town and forgot to change the delivery address to where I was. Customer service responded quickly to my request and now I’ll receive my Smallwoods here where I’m visiting!! It’s not my first Smallwoods order and their great service and products ensure it won’t be my last!!
Based on analysis of 91 reviews rated 1-2 stars for Smallwood Home
“When I contacted their Customer Service they said it was my fault for sending them those files”
“I was hesitant to do the replacement because the quality of the frames is very subpar for the price point”
“They offered me a replacement or a refund”
“Ordered over a thousand dollars worth of custom frames and prints on May 21, 2025 (it's now July)”
“One box had severe damage and so I chalked it up to just shipping issues”
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Smallwood Home is an online custom print shop that specializes in creating personalized home décor items. The company offers a wide range of products, including custom framed signs, canvas prints, wood cutouts, and acrylic frames, allowing customers to transform their favorite photos and designs into unique art pieces for their homes. Targeting individuals seeking distinctive décor solutions or thoughtful gifts, Smallwood Home caters to a diverse clientele, from families looking to commemorate special moments to those wanting to enhance their living spaces with personalized touches. With easy-to-use customization options, Smallwood Home aims to provide a seamless shopping experience for consumers wishing to express their style through custom art.
Smallwood Home enjoys a strong reputation among customers, with many praising the exceptional quality of their products and the helpfulness of their customer service team. Reviewers frequently highlight the quick turnaround time for orders and the beautiful results, noting that their prints and frames exceed expectations. However, some consumers report issues with print quality, such as washed-out images and damaged items upon arrival, which have led to dissatisfaction. A few customers express frustration over order confirmation problems and delays in receiving their products. Despite these concerns, the overall sentiment remains positive, with many satisfied customers recommending Smallwood Home for its quality and service. Overall, Smallwood Home is viewed favorably, though there are areas for improvement.
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