I have been working with Sullivan for…
I have been working with Sullivan for over 6 years and always been very patience and professional

9 months ago
Tom Z found me a great price on the exact flights I wanted and provided me with alternative choices.
9 months ago
First time using the service and they were quite accommodating, trying to meet my open-ended requests.
9 months ago
Neal J was beneficial in finding the right flight for my husband and me. He was careful to stay within my price range and took the time to explain my flight options. Neal shared with me his experien... See more
9 months ago
Blanche was very responsive and came up with the best options of the several sites where I inquired.
I have been working with Sullivan for over 6 years and always been very patience and professional
good service
TJ is great. Even when he's a little slow in responding, he gets it right. He's my go to guy for international travel.
Excellent service and very thorough.
York was very responsive and helpful throughout the process! I appreciate his great service.
I had the pleasure of working with Crow he was very helpful and professional to work with. He returns your calls quickly
Olby has been very helpful in booking tickets for myself and my daughters for several years. Happy with the service.
Agent very understanding and helpful to seniors
I've used the company several times. Sullivan has been a great help, as usual!
Beckham was simply great and made my booking process easy and simple. He is very knowledgeable and professional.He knows the job.
Our travel agent, Denver, as always was very accommodating and helpful. Excellent worker.
Lola was excellent
Diligence and perseverance from Miles
Arianne worked very hard to get me affordable tickets. Arianne is kind, honest and experienced. I highly recommend working with her when purchasing economy tickets worldwide.
Matrix was excellent to work with, very professional
Jackson is a true professional-- a responsive, resourceful, creative thinker that I can rely on to get the best flight experience and cost.
I've used the same agent when I've booked through SkyLux. Crow always does an outstanding job and I'm looking forward to another great trip.
Diana D was excellent. She went above and beyond to get everything right.
Your Representative, Jonathan was extremely helpful as usual! This is the third time we are using his help for flying and we will continue to do so! Thank you, Jonathan!
Great customer service. Agent Archie understood our requests and provided 3 options. Archie remained on the line until all questions were satisfactorily answered.
Based on analysis of 20 reviews rated 1-2 stars for SkyLux Travel
“Their customer service is slow and full of excuses”
“– Only AFTER payment they said it included just ONE checked bag”
“” I sent bank proof showing the charge, but they keep saying “call your bank and dispute it” instead of processing t...”
“I booked what SkyLux advertised as a “discounted business class” ticket”
“I booked what SkyLux advertised as a “discounted business class” ticket”
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Skylux Travel is a travel agency specializing in discounted business and first-class flights to various global destinations, including Europe, Asia, the Middle East, Africa, and Australia. The company aims to provide travelers with significant savings, often offering discounts up to 70% off standard rates. Skylux Travel is an ARC-accredited agency, ensuring adherence to industry standards and reliability in service. The company caters to both individual and corporate clients seeking cost-effective travel solutions without compromising on luxury and comfort. Clients are assigned a Personal Travel Manager who assists them in planning and booking their flights, ensuring a tailored travel experience. Skylux Travel emphasizes excellent customer service, offering support 24/7 to address any inquiries or concerns throughout the booking process.
SkyLux Travel receives overwhelmingly positive feedback, with many customers praising the excellent service provided by their agents. Reviewers frequently highlight the helpfulness and responsiveness of agents like Tom, Neal, and Blanche, who go above and beyond to find great prices and accommodate specific requests. The detailed explanations and personalized assistance offered by the staff contribute significantly to a positive booking experience. However, a small number of reviews express dissatisfaction, mentioning issues related to flight tickets and travel arrangements. Despite these occasional complaints, the majority of consumers appreciate the knowledgeable and professional service they receive. Overall, SkyLux Travel is recognized for its commitment to customer satisfaction and effective travel solutions.
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