Saul was easy to work with
Saul was easy to work with

9 months ago
Tom Z found me a great price on the exact flights I wanted and provided me with alternative choices.
9 months ago
First time using the service and they were quite accommodating, trying to meet my open-ended requests.
9 months ago
Neal J was beneficial in finding the right flight for my husband and me. He was careful to stay within my price range and took the time to explain my flight options. Neal shared with me his experien... See more
9 months ago
Blanche was very responsive and came up with the best options of the several sites where I inquired.
Saul was easy to work with
Prompt assistance!
Lionel was awesome
Excellent and immediate support by Zell. He is very responsive.
Wembly was so patient and responsive at every turn. Thank you!
💫💫Excellent💫 5/STARS👍💫💫
I have worked with Cameron K for four years. He is excellent and exceptional in every way. I have recommended him to my family and friends
Trey was excellent in helping us book our flight to Genoa, Italy. He was very helpful and explained everything to us and very easy to understand.
Tyson really made arranging my flights at the best price and comfort easy.
Wonderful service. Tabs C was a great help and made booking very easy. His direct line is 888 473-3857. You won’t be disappointed.
Pablo makes booking easy with all the options he provides. I almost always book with him since he gets the best deal
This company is one of the worst customer service systems as phone calls go to VM and any emergency for booking issues is impossible to get help! I have a business class ticket to Dubai and flight goes over Iran and Israel air space with high level of concern. My travel plans are part of a large group and the group changed dates due to middle east concerns. Rather than Sky suck escalating to the airline British Airlines to get waivers that are done all the time I am told change fees are over $3500 for a $4800 ticket! I contacted BA and they said such change would be honored direct with BA but due to booking with third party agency they would need to make the change and waiver request! BA also said they could bypass due to the issue and time frame with close departure date but BA said Sky suck did not include important details to validate my identity! For over 24 hours been trying to resolve but all calls go to VM and no help if traveling for sure! Imagine being on the trip and need help and airline tells you to contact the company where booked as the airline cannot change without third party company being involved! Run from Sky suck as you cannot get help for such issues and can care less about the customer with zero ability to handle basic change due to war zone issue!
Fast service
This morning, with the patient assistance of agent Nelson, I booked the flight to Osaka. This was my first time trying to book tickets through Skylux agents. I was unsure at first whether I could choose a seat in time. Unexpectedly, two hours after booking the ticket, when I tried to register and log in on the apps of the two airlines I would go to take, I found that my booking information had appeared there, and they were both reminding me that I could choose the business class seats. So I chose the seat I liked in time, which prepared and facilitated my next trip. I am very satisfied with the agent's work efficiency and quality service!
Tracey was perfect in her helping us create the perfect flight
Warrick exceeded my expectation when helping me find a low cost business fare tk. Thank you!
Lavone the travel agent is professional & nice.
Achu was wonderful Excellent service He was clear in his explanations and very efficient A courteous person.
Warren O'Connor took the time to find out all my travel needs and found good and reliable travel options in a short time. I wound up purchasing a ticket I had found on my own directly from the airline because the price was lower but I really appreciate the professional and prompt service provided by Warren.
Great service and price.
Based on analysis of 20 reviews rated 1-2 stars for SkyLux Travel
“Their customer service is slow and full of excuses”
“– Only AFTER payment they said it included just ONE checked bag”
“” I sent bank proof showing the charge, but they keep saying “call your bank and dispute it” instead of processing t...”
“I booked what SkyLux advertised as a “discounted business class” ticket”
“I booked what SkyLux advertised as a “discounted business class” ticket”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Skylux Travel is a travel agency specializing in discounted business and first-class flights to various global destinations, including Europe, Asia, the Middle East, Africa, and Australia. The company aims to provide travelers with significant savings, often offering discounts up to 70% off standard rates. Skylux Travel is an ARC-accredited agency, ensuring adherence to industry standards and reliability in service. The company caters to both individual and corporate clients seeking cost-effective travel solutions without compromising on luxury and comfort. Clients are assigned a Personal Travel Manager who assists them in planning and booking their flights, ensuring a tailored travel experience. Skylux Travel emphasizes excellent customer service, offering support 24/7 to address any inquiries or concerns throughout the booking process.
SkyLux Travel receives overwhelmingly positive feedback, with many customers praising the excellent service provided by their agents. Reviewers frequently highlight the helpfulness and responsiveness of agents like Tom, Neal, and Blanche, who go above and beyond to find great prices and accommodate specific requests. The detailed explanations and personalized assistance offered by the staff contribute significantly to a positive booking experience. However, a small number of reviews express dissatisfaction, mentioning issues related to flight tickets and travel arrangements. Despite these occasional complaints, the majority of consumers appreciate the knowledgeable and professional service they receive. Overall, SkyLux Travel is recognized for its commitment to customer satisfaction and effective travel solutions.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.