9 months ago
Tom Z found me a great price on the exact flights I wanted and provided me with alternative choices.
9 months ago
First time using the service and they were quite accommodating, trying to meet my open-ended requests.
9 months ago
Neal J was beneficial in finding the right flight for my husband and me. He was careful to stay within my price range and took the time to explain my flight options. Neal shared with me his experien... See more
9 months ago
Blanche was very responsive and came up with the best options of the several sites where I inquired.
I made a mistake in my booking date. When I informed them that I gave them the wrong date they quickly cancelled it and refunded my money to my credit card immediately.
Ramirez was very kind and helpful, and got me great flights. I will recommend him to my friends and family. Thanks kindly, Astrid
Goldie is a very patient agent and sweet to talk so you wont feel bored and she gave me what i exactly need for our trip.
Agent Duke Z was super helpful and he went above and beyond with the service. I had a airline cancellation for my travel on 6/23 but he was really helpful in explaining all available options and ensured i get the best deal. I would def recommend Duke Z for any ticket related assistance
Loyal is an amazing agent. She's so professional and caring. She goes above and beyond to get me a good deal for my ticket.
Spencer made it easy find the flights that worked for us.
We dealt with an agent named Saul. He was fabulous. He was so patient and friendly and very helpful. He helped us with our different options and explained the beliefs of each. He made the entire experience so smooth due to his knowledge and professionalism.
Great rapid service
Our agent Flaps is very attentive and always make sure we are happy with the results
Excellent communication and service.
Gaius was extremely helpful in providing us with travel options, till we found the right one for our family.
The salesman was very informative and Available Will deal with him again
In my opinion the company is providing a great ease to it's employees
Ease of booking customer service
Spike is a world class travel agent and is extremely professional, patient and accommodating. He goes beyond expectations and is always readily available with viable and affordable options. I highly recommend him to anyone who is looking for traveling plans to be seamless and without hiccups.
Easy, great service.
Used them several times for Business class flights. Excellent service from Jason helping find and book best fares and times. Would use again.
Rob was most helpful. He was courteous and very professional. It was a seamless process.
Saul was patient and helpful. fully explaining everything Good sales person
Fantastic and professional
Based on analysis of 20 reviews rated 1-2 stars for SkyLux Travel
“Their customer service is slow and full of excuses”
“– Only AFTER payment they said it included just ONE checked bag”
“” I sent bank proof showing the charge, but they keep saying “call your bank and dispute it” instead of processing t...”
“I booked what SkyLux advertised as a “discounted business class” ticket”
“I booked what SkyLux advertised as a “discounted business class” ticket”
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Skylux Travel is a travel agency specializing in discounted business and first-class flights to various global destinations, including Europe, Asia, the Middle East, Africa, and Australia. The company aims to provide travelers with significant savings, often offering discounts up to 70% off standard rates. Skylux Travel is an ARC-accredited agency, ensuring adherence to industry standards and reliability in service. The company caters to both individual and corporate clients seeking cost-effective travel solutions without compromising on luxury and comfort. Clients are assigned a Personal Travel Manager who assists them in planning and booking their flights, ensuring a tailored travel experience. Skylux Travel emphasizes excellent customer service, offering support 24/7 to address any inquiries or concerns throughout the booking process.
SkyLux Travel receives overwhelmingly positive feedback, with many customers praising the excellent service provided by their agents. Reviewers frequently highlight the helpfulness and responsiveness of agents like Tom, Neal, and Blanche, who go above and beyond to find great prices and accommodate specific requests. The detailed explanations and personalized assistance offered by the staff contribute significantly to a positive booking experience. However, a small number of reviews express dissatisfaction, mentioning issues related to flight tickets and travel arrangements. Despite these occasional complaints, the majority of consumers appreciate the knowledgeable and professional service they receive. Overall, SkyLux Travel is recognized for its commitment to customer satisfaction and effective travel solutions.
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