responsive
responsive

9 months ago
Tom Z found me a great price on the exact flights I wanted and provided me with alternative choices.
9 months ago
First time using the service and they were quite accommodating, trying to meet my open-ended requests.
9 months ago
Neal J was beneficial in finding the right flight for my husband and me. He was careful to stay within my price range and took the time to explain my flight options. Neal shared with me his experien... See more
9 months ago
Blanche was very responsive and came up with the best options of the several sites where I inquired.
responsive
Reggie can always be counted on.
Excellent service best people to work with. No pressure or whatsoever when dealing with Estelle. She's above and beyond snd her service is exceptionally recommended.
Its all about my Rep Atilla! He makes it happen!
Excellent service.
I got a quote for Business Class tickets much cheaper than I could find.
Follow up and options were excellent
Great and excellent
Very knowledgeable and prompt service. Done in very short time
Our Agent was absolutely wonderful. Sean listened, made suggestions, and found us an ideal itinerary. He was patient and professional throughout the booking process. We will definitely be reaching out to Sean first for all future travel.
Reha was intuitive and most helpful.
Oasis is always helpful employee & always available to answer all questions & all ways help us to book the tickets faster with good price.
Stay far away from this company! We used them for flights to Europe and they screwed us over. We picked seats for all four of our flights with Nolan months in advance. A week before our trip I went online to check that things were all set. All of our seat assignments were gone! We had to scramble for seats and we did not even get to sit together. They took zero responsibility and did nothing to help us! They had one job and they failed miserably. Even now I saw their ad on Facebook and I warned people there about them. They said they were looking into it and escalating the complaint! The only thing they did was take the ad off Facebook ! Stay far away from this company. They are liars and fakes!
Eric was fantastic, patient and well informed. He was pleasant to speak to and professional in his engagement.
Great job. Called back when requested. Understood our needs.
Sean is responsive n good.
Betty was very knowledgeable and patient. I have no hesitation in recommending her.
quick and accurate with no gotcha's
Alexander was very knowledgeable and provided all the possible options for the flight with pros/cons of each fare/itinerary.
They are very helpful. Best place to get fast service
Based on analysis of 20 reviews rated 1-2 stars for SkyLux Travel
“Their customer service is slow and full of excuses”
“– Only AFTER payment they said it included just ONE checked bag”
“” I sent bank proof showing the charge, but they keep saying “call your bank and dispute it” instead of processing t...”
“I booked what SkyLux advertised as a “discounted business class” ticket”
“I booked what SkyLux advertised as a “discounted business class” ticket”
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Skylux Travel is a travel agency specializing in discounted business and first-class flights to various global destinations, including Europe, Asia, the Middle East, Africa, and Australia. The company aims to provide travelers with significant savings, often offering discounts up to 70% off standard rates. Skylux Travel is an ARC-accredited agency, ensuring adherence to industry standards and reliability in service. The company caters to both individual and corporate clients seeking cost-effective travel solutions without compromising on luxury and comfort. Clients are assigned a Personal Travel Manager who assists them in planning and booking their flights, ensuring a tailored travel experience. Skylux Travel emphasizes excellent customer service, offering support 24/7 to address any inquiries or concerns throughout the booking process.
SkyLux Travel receives overwhelmingly positive feedback, with many customers praising the excellent service provided by their agents. Reviewers frequently highlight the helpfulness and responsiveness of agents like Tom, Neal, and Blanche, who go above and beyond to find great prices and accommodate specific requests. The detailed explanations and personalized assistance offered by the staff contribute significantly to a positive booking experience. However, a small number of reviews express dissatisfaction, mentioning issues related to flight tickets and travel arrangements. Despite these occasional complaints, the majority of consumers appreciate the knowledgeable and professional service they receive. Overall, SkyLux Travel is recognized for its commitment to customer satisfaction and effective travel solutions.
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