9 months ago
Tom Z found me a great price on the exact flights I wanted and provided me with alternative choices.
9 months ago
First time using the service and they were quite accommodating, trying to meet my open-ended requests.
9 months ago
Neal J was beneficial in finding the right flight for my husband and me. He was careful to stay within my price range and took the time to explain my flight options. Neal shared with me his experien... See more
9 months ago
Blanche was very responsive and came up with the best options of the several sites where I inquired.
Red was exceptionally helpful and made our travel booking experience less stressful. He was extremely patient in answering all our questions and made sure we get the correct information and best deal. He went above and beyond to make sure our goal was achieved.
They kept me up to date with emails and calls so I knew what I needed to do.
Fletcher stayed with me during a difficult time because of global unrest that made securing a flight home harder than usual.
Goldie is an exceptional agent. She made the whole process seamless.
Floyd was amazing. Patient, knowledgeable efficient 😃
Carol G. was very professionaal, prompt in responding, and available when needed to discuss travel plans and options.
Enzo helped us so much. We got great flights and a great price!
Able to change
Thorough helpful good customer service
Rockford made evertyhing so easy, simple and quick
Jonathan found me the best price available.
Excellent service
Great experience overall. I am very happy with the deal that I got. And I greatly appreciate the assistance provided by Derek. He made the whole reservation process and transaction super smooth and easy. Thank you so much!!
"Madison" was superb; she was exceptionally friendly, knowledgeable and patient.Was a pleasure to do business with her. Jalal Naghib.
Clayton has been professional and efficient. He has made the trip planning very seamless and easy. Thank you!
Paco , the travel agent was very helpful in booking my tickets
He made me feel cared for and trustworthy. He went through extra mile to help me graciously .
Skylux is always my go to agency for giving us good deals on business class tickets. Been using them for past few years and always a good service and more economical than buying it online directly via the business websites.
Absolutely loved Arianna! She was swift and pleasant to deal with!
Very good service
Based on analysis of 20 reviews rated 1-2 stars for SkyLux Travel
“Their customer service is slow and full of excuses”
“– Only AFTER payment they said it included just ONE checked bag”
“” I sent bank proof showing the charge, but they keep saying “call your bank and dispute it” instead of processing t...”
“I booked what SkyLux advertised as a “discounted business class” ticket”
“I booked what SkyLux advertised as a “discounted business class” ticket”
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Skylux Travel is a travel agency specializing in discounted business and first-class flights to various global destinations, including Europe, Asia, the Middle East, Africa, and Australia. The company aims to provide travelers with significant savings, often offering discounts up to 70% off standard rates. Skylux Travel is an ARC-accredited agency, ensuring adherence to industry standards and reliability in service. The company caters to both individual and corporate clients seeking cost-effective travel solutions without compromising on luxury and comfort. Clients are assigned a Personal Travel Manager who assists them in planning and booking their flights, ensuring a tailored travel experience. Skylux Travel emphasizes excellent customer service, offering support 24/7 to address any inquiries or concerns throughout the booking process.
SkyLux Travel receives overwhelmingly positive feedback, with many customers praising the excellent service provided by their agents. Reviewers frequently highlight the helpfulness and responsiveness of agents like Tom, Neal, and Blanche, who go above and beyond to find great prices and accommodate specific requests. The detailed explanations and personalized assistance offered by the staff contribute significantly to a positive booking experience. However, a small number of reviews express dissatisfaction, mentioning issues related to flight tickets and travel arrangements. Despite these occasional complaints, the majority of consumers appreciate the knowledgeable and professional service they receive. Overall, SkyLux Travel is recognized for its commitment to customer satisfaction and effective travel solutions.
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