Review summary

Seneca Learning receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

C
Constantly logs me out and loses my progress

When it works, it's pretty decent, even the free version. The problem is that it doesn't ! It constantly logs me out, regardless of which browser I'm using (cache cleared, etc). I can be typing on the last question of a section and it pops up with the "You haven't logged in for a while." Sometimes barely an hour has passed! It doesn't save your progress, either, so clicking 'log in' will lose everything you've done up until then in that section - notes, working, thinking, answers, etc. It's incredibly frustrating and I've reported it a few times via the "Does this keep happening?" button, but I haven't heard anything back. I'm sorry, but it should save a state with your progress at the very least, so that when you log in again, you can carry on from the question you were on. For it not to do that is just poor programming / software design.

MS
My son benefited hugely from it

My son benefited hugely from it, he said it really helped. The team , especially Olivia, were knowledgable, polite, friendly and very helpful. Can’t recommend them enough, thank you!

c
Good variety of resources

My son used Seneca Learning for GCSE revision and found it to be really useful. We upgraded to premium after he had used the basic package in school. He liked using the mini mocks and the fact there was a variety of options for revision resources. The customer service was also really good.

A
Easy to use

Easy to use, large selection of courses and very useful when the school uses it too!

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All reviews

444 total β€’ Write a review

Showing 251 - 260 of 440 reviews
CC
5 out of 5 stars

Great help

They have a great app and an even better support team which helped all my queries. The topics are all up to date and relevant to the spec and is amazing and boosting knowledge.

Date of experience: July 24, 2023

B
5 out of 5 stars

Seneca has a been a great help to both…

Seneca has a been a great help to both my children during their exam revision. They have a great customer service team too. I would highly recommend! Becky

Date of experience: July 17, 2023

d
5 out of 5 stars

Thought we had cancelled our premium…

Thought we had cancelled our premium subscription, turns out we didn't - but customer service was quick and sorted the issue out with ease. Child enjoyed their experience with seneca premium, helped alot with their gcse!

Date of experience: July 16, 2023

SC
5 out of 5 stars

Excellent!

Seneca has been a superb tool for my children and definitely recommended. The customer service is excellent and whenever our children need a learning tool we will be using Seneca. It has really helped our eldest with his GCSE's. Thank you.

Date of experience: July 13, 2023

MC
5 out of 5 stars

Great learning platform

It is a great learning platform and I hugely recommend it! Very helpful for the pupils as well as their parents!

Date of experience: July 11, 2023

c
5 out of 5 stars

Really useful for A levels

Really useful for A levels

Date of experience: July 11, 2023

P
3 out of 5 stars

Good and bad points

After using Seneca in cooperation between my child and his school since the pandemic, I've found it beneficial at times, although also very frustrating. First of all, I don't believe in funding other students' education through Premium and don't appreciate support only through an AI bot or Discord text message. It's very expensive and thus I'd prefer to have a telephone line with video consultations available, a little like NatWest bank. Premium features are useful, although my child has often said he struggles to find somewhere to start with an overwhelming amount of content and next to no clear organisation. However, it is much more beneficial than programs like SparxMaths as questions are explained clearly and in bite-size chunks, which we find very suitable for learning. It also has appropriate questions and a great homework assignment system which his school uses and works well. I quite enjoy being able to access as a parent his data and find the emails good too. Overall, I do appreciate Seneca and do find it will help as a homework platform and additional support however I would not consider it a replacement for private tuition or physical textbooks (like CGP).

Date of experience: July 9, 2023

BB
5 out of 5 stars

Excellent!

Great service for revision, mainly all the information are in the text previous. I learn so much from this service, and pop up ads are practically nonexistent.

Date of experience: July 6, 2023

KB
5 out of 5 stars

Excellent revision tool

Very useful tool for knowledge building and revision. Also, customer service very efficient.

Date of experience: July 6, 2023

t
5 out of 5 stars

the names

my name is wealthy bomber

Date of experience: July 5, 2023

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