Review summary

Seneca Learning receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

C
Constantly logs me out and loses my progress

When it works, it's pretty decent, even the free version. The problem is that it doesn't ! It constantly logs me out, regardless of which browser I'm using (cache cleared, etc). I can be typing on the last question of a section and it pops up with the "You haven't logged in for a while." Sometimes barely an hour has passed! It doesn't save your progress, either, so clicking 'log in' will lose everything you've done up until then in that section - notes, working, thinking, answers, etc. It's incredibly frustrating and I've reported it a few times via the "Does this keep happening?" button, but I haven't heard anything back. I'm sorry, but it should save a state with your progress at the very least, so that when you log in again, you can carry on from the question you were on. For it not to do that is just poor programming / software design.

MS
My son benefited hugely from it

My son benefited hugely from it, he said it really helped. The team , especially Olivia, were knowledgable, polite, friendly and very helpful. Can’t recommend them enough, thank you!

c
Good variety of resources

My son used Seneca Learning for GCSE revision and found it to be really useful. We upgraded to premium after he had used the basic package in school. He liked using the mini mocks and the fact there was a variety of options for revision resources. The customer service was also really good.

A
Easy to use

Easy to use, large selection of courses and very useful when the school uses it too!

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All reviews

444 total β€’ Write a review

Showing 261 - 270 of 440 reviews
is
5 out of 5 stars

Such a helpful program!

Such a helpful program. Boosted my GCSE and A-level grades massively. The activities are fun and really test your memory of subject/topic knowledge. Would highly recommend getting the premium package due to the access to past paper and example questions, and β€œnight-before” study sessions. Seneca really helped boost my motivation to study as it actually made it enjoyable, and the presentation and layout of Seneca is so straightforward and accessible but still has aspects of fun, would definitely recommend to any student of any ability.

Date of experience: July 2, 2023

JM
5 out of 5 stars

Highly recommend for GCSE revision

My daughter used Seneca for her GCSEs ... it was fantastic... she used it all the time for revision, practice questions etc and it was invaluable help.. we could also see her progress through the weekly reports which allowed us to see how she was getting on. Highly recommend

Date of experience: June 26, 2023

FM
5 out of 5 stars

amazing and helpful company

amazing and helpful company - very useful

Date of experience: June 22, 2023

KF
5 out of 5 stars

My premium experience!

If I had an issue the customer service team got back to me so quickly and with an appropriate solution! I upgraded to premium for my A levels and it was one of the best decisions I made, definitely got me through them!

Date of experience: June 22, 2023

S
1 out of 5 stars

Looks good at first but rubbish under the snazzy facade

Started off well with maths and chemistry but after a while the instructional information becomes very lacking. Questions asked for which practically zero teaching has been provided prior, and sometimes woefully inadequate videos that barely touch what is expected. Wish I had found Cognito sooner and spent my money there instead as it's a far more complete learning resource.

Date of experience: June 21, 2023

V
5 out of 5 stars

I found the variety of question types…

I found the variety of question types useful and engaging - it really helped me with all of my preparation for exams!

Date of experience: June 19, 2023

MJ
5 out of 5 stars

Valuable GCSE preparation

Seneca Premium was a worthwhile subscription service offering lots of targeted content (and a Discord support channel to answer questions, if needed) for all the GCSE exams. It was especially useful for the topics covered in maths and sciences, and last-minute points to cover before exam day. It's worth noting the subscription does renew automatically after four months. Based on our recent experience and the feedback it gives on your child's progress in the available subjects, I'd definitely recommend it for exam preparation support.

Date of experience: June 19, 2023

KA
5 out of 5 stars

Great Product and Great Service

Found the product fantastic and really helped with learning and revision and when we had a little issue with the renewal it was sorted out super quickly and with no fuss. Great to find a firm with good customer service

Date of experience: June 19, 2023

ND
5 out of 5 stars

Best decision we made for GCSE's

We were not sure what would help our son best for his GCSE's however saw that there was an option to have study/revision templates designed specifically to my sons needs. These were an absolute blessing and helped take the pain out of studying as he always used to ask me what to revise. Money well spent and he ended entering his exams with so much more confidence that he could and would do well. So pleased and recommend to anyone looking for a study support solution for their child.

Date of experience: June 15, 2023

MB
4 out of 5 stars

Frustrated at auto renew but great customer service

Recommended by our son's school and he said has been a real help with GCSE revision and preparing for the exams. Liked the parent update emails as to his weekly usage. Had some frustration in cancelling the auto renew at the end of his exams - however we couldn't have faulted the Seneca customer services who sorted the issue out immediately.

Date of experience: June 13, 2023

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