Had a bathroom tv from here, arrived on time and well packaged. its fantastic! Customer service were really helpful helping me figure out how to use it once it arrived (i’m not very good with technolo... See more
Yet to receive my purchase however the customer service that Jay has provided has been exceptional. I have had many questions and there was a slight bit of confusion but dealt with quickly and profess... See more
Edit:
I have received a partial refund for the inconvenience and an apology from the company, cannot ask for more than that, now that is good customer service.
I had to chase after a number of days... See more
I am so happy with the service I have received from sarasons,they have been more than helpful,be assured that everything you ask them about tv they will be more than happy to help you with,buy with confidence.I would have given 5 star plus if I could.
Fantastic company to deal with, have bought dozens of tvs from them and have always received superb customer services.
Deliveries are always prompt and are well packed.
Purchased 19” bathroom TV in black. Very easy to instal and picture quality is excellent. It has the benefit of WiFi and Bluetooth so good value for money compared to other manufacturers. It hasn’t yet passed the test of time but if it proves to be reliable for a good number of years then I would have no hesitation to recommend it.
fantastic company reali easy to order from tv arrived on time fantasic customer service when messaged the response was straight away defo tell family and friends to order from the company... thnks again love my bathroom tv
Called into the store prior to ordering, had questions before I purchased, all were answered adequately and I ordered, received the item the very next day. Excellent service and highly recommended
A genuine class service from Sarason I’m really happy with the waterproof TV looks absolutely great and hosts the latest softwares much appreciated for your service
Zak
Amazing product and customer service and mow putting forward for my company Dtslondon an Av and security installation based in Battersea london to use this product for our clients as its great value foe money
Excellent experience with sarason tv! Tv is fab but I think I may have as a faulty remote as it stopped working after 4 days. I contacted them and there customer service was second to none just asked me to send an email and they will send one out no hastle atal.
Tv is fab and looks great. I would highly recommend buying from this company.
From all the companies I have delt with in the last 30y there are a handful that stand out for sales and after sales service, I am extremely happy with the service have received from Sarson and especially Jay who has gone above and beyond what is normally expected from any good company. I hand a fault with a T.V, the ethernet connection, and they arranged it to be picked up, unfortunately while I was packing the item, I cracked the screen. Not only did they fix the ethernet issue, they replaced the tv screen free of charge even thou I said I would pay for a new screen and insisted upon it.
I will not hesitate to recommend Sarasons to anyone looking for Bathroom tv's and when i come to refurb my second bathroom I will not look anywhere else for a good quality TV and fantastic service.
thank you jay for all your help, phones calls and everything else you did to make me feel like a valued customer and I only bought one things.
I must say the customer service I received was second to none. I had an issue with my tv that was swiftly rectified. It can be a stressful time when something goes wrong but not with SARASON. Easy communication super fast response totally made me feel at ease and relaxed. Thank you
Fantastic customer service.
Had a small issue regarding a TV we purchased some time ago .
Jay Rah in Customer services had the issue sorted in no time .
Would highly recommend 👌
Based on analysis of 4 reviews rated 1-2 stars for Sarason TV
Customer service2 mentions
“You can't tell a customer something then be rude when asking for what was promised”
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Sarason TV is a leading review platform based in the UK, specializing in aggregating customer feedback for various businesses and services. The platform allows consumers to share their experiences and opinions, helping others make informed decisions when choosing products or services. By providing a space for honest reviews, Sarason TV aims to enhance transparency and trust in the marketplace.
Targeting both consumers and businesses, Sarason TV offers a user-friendly interface that encourages users to engage with reviews, facilitating connections between companies and their customers. Businesses can benefit from insights derived from consumer feedback, enabling them to improve their offerings and enhance customer satisfaction. With a focus on fostering a community of trust, Sarason TV is committed to delivering valuable information that empowers consumers and businesses alike.
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Review summary
Sarason TV receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and value for money. Customers frequently highlight the prompt delivery and great interaction with staff, particularly mentioning Jay for his helpfulness and support. The quality of the TVs, especially for bathroom installations, is also commended, with users appreciating the clear installation instructions and overall product performance. However, some negative experiences emerge, particularly regarding communication issues and delays in receiving orders, with a few customers expressing frustration over rude staff and unresolved complaints. Despite these criticisms, the majority of consumers report satisfaction with their purchases and the after-sales service.
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