I bought a a mirror TV for my wet room…
I bought a a mirror TV for my wet room it works so good picture quality is amazing I am very happy with my TV V

Over a year ago
Had a bathroom tv from here, arrived on time and well packaged. its fantastic! Customer service were really helpful helping me figure out how to use it once it arrived (i’m not very good with technolo... See more
Over a year ago
had a couple of these sarason tvs over the years, always been good and never had any problems.
Over a year ago
Yet to receive my purchase however the customer service that Jay has provided has been exceptional. I have had many questions and there was a slight bit of confusion but dealt with quickly and profess... See more
Over a year ago
Edit: I have received a partial refund for the inconvenience and an apology from the company, cannot ask for more than that, now that is good customer service. I had to chase after a number of days... See more
I bought a a mirror TV for my wet room it works so good picture quality is amazing I am very happy with my TV V
My TV bathroom mirror screen broke, few months ago. However, Jay organised it to be collected and have the TV fixed. Unfortunately, when the TV was delivered back to me, the screen was damaged. This happened on three occasions. It was no fault of Jay, it was the delivery people in my area. Finally, I got my TV back in one piece. Throughout all this, Jay had remained professional and made sure I was happy with the goods, there customer service is excellent; one of the best!! Thank you Jay
Second review as first mysteriously disappeared. Does not come preloaded with any of the more common apps, Netflix, Disney etc. Unable to download the apps from play store as the TV is not a Google Certified product and so is prevented from downloading from play store . Have tried and tried to load from native websites ie bypassing play store but cannot work out how to acknowledge cookies when dialogue box pops up. Which you have to do before you can attempt to download from site Contacted Sarason and to be fair they replied same day (Saturday). Was told to install via an app on the TV called Aptoide TV which did work but it’s aggro. Hopefully many years viewing ahead MY RESPONSE TO REPLY FROM Sarason TV I agree it may not be said that these apps are preloaded but I noted reviews on Trustpilot strangely saying that they were and to be fair it is billed as a Smart TV. Anyone buying a ‘smart TV’ these days wants those apps, period. Not Spotify it’s a TV not a smart speaker. Your website text says ‘no need for kindle fire stick’. Your website shows a huge TV with Netflix on it. Secondly and more importantly I have ONLY been able to install those apps (Disney does not work but installs) not through the usual route on Android of downloading via Google Play Store but by Aptoide which downloads a very old version of Netflix. The version dates back to 2014 which on initial use straightaway asks you to update but then says it can’t because of the issue with Playstore mentioned previously ie the TV is not Google Playstore Certified product and it is not able to run the newest version on this TV I do not think this is what most people would expect from a 2020 ‘smart TV’. I totally disagree that it does not need the fire stick or other device to make it smart as Google Play-store whilst installed is unusable for these apps on what is an Android device. Aptoide TV is a workaround and NOT a good one. I shall have to install the ‘unnecessary’ Kindle Fire stick for which I have made no provisions for in the enclosure. It does look very good installed but you need to be more upfront about the product and what it can and cannot do Got a message to update my review from Trustpilot, Saw the reply from Sarason TV which ignores all the comments about being unable to download from the Google App Store due to it being a non compliant device, and only being able to download OLD versions via the Aptoide app. Haven’t bothered since.
Great guys, repaired a faulty item. Was mended and returned and is now working great. Very professional.
Fantastic seller really helpful great product great service would not hesitate to use seller again
I purchased a TV over a year ago, recently the waterproof remote failed, I left it sitting in water for a few hours (not the bath just a ledge) I contacted Sarason, they have had delays with stock (presumably due the brexit or covid) but as promised a new remote arrived free of charge. I’ve even fitted one of these TVs for a friend who loved mine so much, he had to have one. I didn’t think I’d use it as much as I do, I’m now fitting another to my own home (previous one was in my room at my parents house) Personally I’ve found them a very good company and a great product given the price! I’ve seen comments about the sound quality, it’s not your main tv with Dolby surround sound, it is a bathroom TV, bathrooms due to tiles do echo, I find that the sound quality is adequate, certainly loud enough, and doesn’t detract from the viewing experience. The remote, it says waterproof, personally I’d say water resistant is a more fair statement, but you can drop it in the bath, I just wouldn’t leave it there or in water again as I did, it works though. I ran a 15m HDMI cable from my bedroom through the roof and had a switchable HDMI splitter, now I never miss a programme I’m watching and probably spend a bit too much time in the bath as a result. So if your thinking of buying one go for it, you won’t be disappointed!
Excellent company to deal with.... purchased tv for my bathroom and cant fault it. Great customer service :)
Excellent company to deal with and they have great products for reasonable prices.
I would just like to say the tv is amazing 🤩 well worth buying one 😊 I am going to buy again and I would 100% recommend this company they have been there for support and advise from day one and still There for any questions 😊 the delivery was very fast 💨 get buying them you will not be disappointed 😊
Have 2 of the TVs in my bathrooms , absolutely amazing service and delivery. Both TVs look great in my bathrooms , had a minor issue with my second one but this was quickly sorted out with very personal feedback throughout . Highly recommend Saracen bathroom TVs and the aftercare service
I was looking for bathroom TV everywhere and Sarason TV has the best price. After a while I can confirm now that Sarason is not only great TV, they also provide great support after.You can buy from them with confidence.
Firstly I rarely leave reviews however, Amazing after care, I purchased a TV for my Bathroom over a year ago and the remote stopped working for some reason. I rang their customer service who swiftly sent me out a complimentary Remote and pleased to say all is working. Outstanding speed and customer service.
Sarason are a great company to deal with & produce products that are second to none, well worth the money.
Great tv and great after sales service Highly recommended
We purchased four TVs for our flats and received excellent advice from Jay on comparing products ranging from 19" to 32". The best choice was the new Google model, which was on sale. Jay helped us pick a financially suitable package that met our needs. Thanks to the Sarason team for their great service.
Great Product that installs very easily. Like the way the TV attaches to the frame. Great communication and would highly recommend
Jay has been most helpful with any questions regarding my purchase of 24” Android TV. Highly recommend Sarason TV company
We are property developers based in Bradford we always purchase our waterproof android TVs from Sarason amazing service amazing TVs with Technology really would recommend this company
This T.V looks fantastic easy too fit and install . The picture is fabulous also the price is excellent for what your getting ! If your thinking of getting a T.V for your bathroom or wet room Sarason’s are the one’s Next day delivery
Tv looks really good and much cheaper than some other makes, customer service is excellent at Saracen tv, I had to call them and they were more than happy to help with me setting the tv up
Based on analysis of 4 reviews rated 1-2 stars for Sarason TV
“You can't tell a customer something then be rude when asking for what was promised”
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Sarason TV is a leading review platform based in the UK, specializing in aggregating customer feedback for various businesses and services. The platform allows consumers to share their experiences and opinions, helping others make informed decisions when choosing products or services. By providing a space for honest reviews, Sarason TV aims to enhance transparency and trust in the marketplace. Targeting both consumers and businesses, Sarason TV offers a user-friendly interface that encourages users to engage with reviews, facilitating connections between companies and their customers. Businesses can benefit from insights derived from consumer feedback, enabling them to improve their offerings and enhance customer satisfaction. With a focus on fostering a community of trust, Sarason TV is committed to delivering valuable information that empowers consumers and businesses alike.
Sarason TV receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and value for money. Customers frequently highlight the prompt delivery and great interaction with staff, particularly mentioning Jay for his helpfulness and support. The quality of the TVs, especially for bathroom installations, is also commended, with users appreciating the clear installation instructions and overall product performance. However, some negative experiences emerge, particularly regarding communication issues and delays in receiving orders, with a few customers expressing frustration over rude staff and unresolved complaints. Despite these criticisms, the majority of consumers report satisfaction with their purchases and the after-sales service.
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