Over a year ago
Had a bathroom tv from here, arrived on time and well packaged. its fantastic! Customer service were really helpful helping me figure out how to use it once it arrived (i’m not very good with technolo... See more
Over a year ago
had a couple of these sarason tvs over the years, always been good and never had any problems.
Over a year ago
Yet to receive my purchase however the customer service that Jay has provided has been exceptional. I have had many questions and there was a slight bit of confusion but dealt with quickly and profess... See more
Over a year ago
Edit: I have received a partial refund for the inconvenience and an apology from the company, cannot ask for more than that, now that is good customer service. I had to chase after a number of days... See more
Really good product and customer service. Couldn't work out how to get something on the TV and they even talked me through it over the phone. Looks amazing and gives a great finish to the bathroom!!
Fantastic service and great product. TV was fitted in bathroom just over 12 months ago and worked well with no issues. Recently joined Netflix and attempted to access it on bathroom TV but wouldn’t play. Contacted Jay who identified that it needed a software update which was sent by email very quickly. The only issue for me was the fact that it needed to be downloaded onto a USB stick which was difficult for us as we only have iPads (NO fault of Sarason...). Jay patiently monitored our progress and was very helpful as the update took place. We now have a fully functioning waterproof TV which looks good on the wall, on or off. Jay went above and beyond and we would certainly buy from Sarason again.
Purchased 24 inch bathroom TV in mirror looks Nice and picture quality is excellent. I thought there was issue with sound email them was very quick to response and offer solutions was my fault not taken plastic over the speakers It has the build in WiFi and Bluetooth so good value for money . I believe that going forward if I was to have issue this would be resolved speedy after care I have has is professional and quick . I am happy with purchase I haven’t had tv long enough to say how long it will last but if it does I will be very happy
Excellent company. Good customer service. Brought a TV 18 months ago and still looks and works great. The remote stopped working a few weeks ago and the company sent me one straight away free,how fantastic is that?? Will always use them in future and recommend to others.
Fast delivery - great communication and love my new tv in my bathroom
Great product and great customer service. Bought a year ago and fixed a problem with speakers just now
Highly recommend this product , was perfect as described with great communication . Delivery was even quicker than quoted in fact so good I have bought another tv , works great with Amazon fire stick
A+ 5 star service. Bought 2 televisions, had a problem with 1 which was 2 years old and out of warranty. Has been collected fixed and returned. Quality TV, quality service and fantastic communication from start to finish. Highly recommended.
Absolutely amazing TV and a great finish to my bathroom
Excellent product, dispatched swiftly with care and attention. The TV is easy to install, embedded or exposed on the wall. Picture is excellent. Very easy to search and save channels. Well worth the money.
They had issues with the delivery coming into the country. They communicated each time there was an update and kept me up to date all the time offering a refund each time but I trusted them and they delivered as they promised. Well worth the wait its an amazing product.
A fantastic service. I had an issue and it was dealt with perfectly, professionally and quickly without hesitation. The staff have been friendly, polite and courteous at every point. I would highly recommend this company and it’s products. 5 stars all the way.
I contacted Jay from Sarason about which TV model to purchase and whist we only communicated via email the response time was exceptional. We have now purchased 2 x 22inch TVs and we are very excited, hopefully they will arrive on the 5th February 2021 and we can watch TV in the bath. We will send a further update on the quality and performance once the TVs are fitted.
Excellent service, quick delivery and brilliant product!
Excellent service and advice. Ordered at 4 o'clock and arrived the following day
Super product which helped with seller really making the extra effort to help guide on best fixture and fitings. Great experience really looking to also install in kitchen next will most certainly us this seller again.
Fantastic value for money. Jay is polite and helpful. Great product. Great service. Thanks a lot.
I have bought two over the last 12 months. Brilliant TVs and brilliant service. No hesitation in recommending to others. The installer of one of them was so impressed he bought one for himself !
Friendly and helpful customer service who rectified our issue.
This man was so helpful and obliging . The service could not be better . The tv was more than I could imagine so I bought another one for my son . This is the first review I have ever written because I am so pleased with the service and product ....
Based on analysis of 4 reviews rated 1-2 stars for Sarason TV
“You can't tell a customer something then be rude when asking for what was promised”
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Sarason TV is a leading review platform based in the UK, specializing in aggregating customer feedback for various businesses and services. The platform allows consumers to share their experiences and opinions, helping others make informed decisions when choosing products or services. By providing a space for honest reviews, Sarason TV aims to enhance transparency and trust in the marketplace. Targeting both consumers and businesses, Sarason TV offers a user-friendly interface that encourages users to engage with reviews, facilitating connections between companies and their customers. Businesses can benefit from insights derived from consumer feedback, enabling them to improve their offerings and enhance customer satisfaction. With a focus on fostering a community of trust, Sarason TV is committed to delivering valuable information that empowers consumers and businesses alike.
Sarason TV receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and value for money. Customers frequently highlight the prompt delivery and great interaction with staff, particularly mentioning Jay for his helpfulness and support. The quality of the TVs, especially for bathroom installations, is also commended, with users appreciating the clear installation instructions and overall product performance. However, some negative experiences emerge, particularly regarding communication issues and delays in receiving orders, with a few customers expressing frustration over rude staff and unresolved complaints. Despite these criticisms, the majority of consumers report satisfaction with their purchases and the after-sales service.
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