Reviewers generally appreciate Sally Hansen's business services, highlighting the high quality of nail products and the positive impact on appointment bookings. Many customers note that the professional-grade results, especially with gel formulations, lead to client satisfaction and repeat business. The customer support team receives praise for being responsive and helpful, particularly in urgent situations. However, some consumers express frustration with billing discrepancies and invoice errors, which can disrupt the workflow of busy salons. Additionally, while the product range is extensive, there are mentions of a limited color selection and inconsistent delivery times. Overall, Sally Hansen is seen as a reliable partner for nail professionals, though there are areas for improvement. The sentiment leans positively, reflecting a solid reputation in the industry.
3 weeks ago
Products are good quality but I've had billing discrepancies on multiple orders. Nothing major, but it's annoying to have to call and sort out pricing errors when running a busy salon.
3 weeks ago
My clients consistently compliment the longevity and shine of their manicures when I use these products. The gel formulations are particularly impressive - no chipping for weeks.
3 weeks ago
Had an issue with a large order before a busy weekend and their team went above and beyond to rush a replacement shipment. This level of service keeps me coming back even when competitors offer slight... See more
3 weeks ago
The quality is undeniably good - clients notice the difference compared to cheaper alternatives. However, the cost can add up quickly for a small business. Worth it for high-end services but might be... See more
Products are good quality but I've had billing discrepancies on multiple orders. Nothing major, but it's annoying to have to call and sort out pricing errors when running a busy salon.
My clients consistently compliment the longevity and shine of their manicures when I use these products. The gel formulations are particularly impressive - no chipping for weeks.
Had an issue with a large order before a busy weekend and their team went above and beyond to rush a replacement shipment. This level of service keeps me coming back even when competitors offer slightly lower prices.
The quality is undeniably good - clients notice the difference compared to cheaper alternatives. However, the cost can add up quickly for a small business. Worth it for high-end services but might be tough for budget-conscious operations.
I've been using their business services for my salon for over a year now. The product quality is consistently excellent and my clients love the durability of the nail treatments. Customer service is responsive when I have questions about new products or techniques.
Been using their business services for six months now. The product quality justifies the cost and my appointment bookings have increased since switching. The technical support team is knowledgeable when I have application questions.
Ordering in bulk saves money which is great for my small business. The products themselves are reliable, but I've had issues with damaged packaging on larger shipments. Customer service did resolve it, just took longer than expected.
Working with them has been fantastic for my nail salon business. The product range is extensive, pricing is competitive, and they often have promotions that help my bottom line. My only complaint is that some seasonal colors sell out too quickly.
The nail care products are top-notch and my customers always leave satisfied. However, shipping times can be inconsistent - sometimes it's 3 days, sometimes over a week. Would love more reliable delivery schedules for my business needs.
The nail polishes and treatments work well and last long. Wish they had more trendy color options though - seems like they're always a season behind current fashion trends.
They've been my go-to supplier for three years. Products are consistent and professional grade. The online ordering system could use an update though - it's a bit clunky and slow during busy periods.
Their business training programs really helped elevate my nail technician skills. The instructors are knowledgeable and the materials are comprehensive.
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Sally Hansen is a cosmetics brand that specializes in nail care and nail color products. The company offers a wide range of nail polishes, treatments, and nail care tools through retail channels. Sally Hansen is known for developing various nail enhancement technologies and formulations for at-home manicure and nail care routines.
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