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Saatva logo

Saatva Reviews

4 out of 5 stars
4 out of 5 stars
4.0
|Great|12 reviews

Last reviewed 2 weeks ago

TrustScore

4.0
4 out of 5 stars
Great
5 out of 5 stars
5
4 out of 5 stars
3
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

Review summary

Reviewers generally express satisfaction with Saatva's mattresses, highlighting exceptional quality and effective delivery service. Many customers report significant improvements in sleep quality and back pain relief, with the luxurious feel of the organic cotton cover receiving particular praise. However, some consumers voice concerns about the softness of certain models, noting that the plush options may be too soft for their liking, leading to discomfort. Additionally, a few reviews mention issues with durability over time and complications with the return process. While the price point is considered high, many feel the investment is justified by the overall comfort and support provided. Overall, Saatva garners a positive sentiment, with many customers enjoying their purchase despite some mixed feelings about firmness options.

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Based on reviews, created with AI

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See what reviewers are saying

John Garcia
John GarciaFeatured

2 weeks ago

3 out of 5 stars

Mixed feelings about durability

Had the mattress for about 8 months now and starting to notice some slight sagging where I sleep. Still comfortable but concerned about long-term durability given the cost. Customer service has been r... See more

Sandra Jones
Sandra JonesFeatured

2 weeks ago

4 out of 5 stars

Solid choice for back pain

My chronic lower back pain has improved significantly since getting this mattress. The support is excellent without being too firm. Only complaint is the price point - definitely a luxury purchase.

Amanda Davis
Amanda DavisFeatured

2 weeks ago

3 out of 5 stars

Decent mattress, delivery issues

The mattress itself is comfortable and seems well-constructed. However, the delivery team was running late and didn't communicate well about timing. Had to take a second day off work to receive it.

Anthony Smith
Anthony SmithFeatured

2 weeks ago

5 out of 5 stars

Impressed with the whole process

From ordering to delivery, everything went smoothly. The mattress is incredibly comfortable and the organic cotton cover feels luxurious. Worth every penny for the quality you get.

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John Garcia
John Garcia
1 reviews•Experienced
Featured
21 days ago
3 out of 5 stars

Mixed feelings about durability

Had the mattress for about 8 months now and starting to notice some slight sagging where I sleep. Still comfortable but concerned about long-term durability given the cost. Customer service has been responsive to my concerns.

Helpful?
Sandra Jones
Sandra Jones
1 reviews•Experienced
Featured
21 days ago
4 out of 5 stars

Solid choice for back pain

My chronic lower back pain has improved significantly since getting this mattress. The support is excellent without being too firm. Only complaint is the price point - definitely a luxury purchase.

Helpful?
Amanda Davis
Amanda Davis
1 reviews•Experienced
Featured
21 days ago
3 out of 5 stars

Decent mattress, delivery issues

The mattress itself is comfortable and seems well-constructed. However, the delivery team was running late and didn't communicate well about timing. Had to take a second day off work to receive it.

Helpful?
Anthony Smith
Anthony Smith
1 reviews•Contributor
Featured
21 days ago
5 out of 5 stars

Impressed with the whole process

From ordering to delivery, everything went smoothly. The mattress is incredibly comfortable and the organic cotton cover feels luxurious. Worth every penny for the quality you get.

Helpful?
Linda Thomas
Linda Thomas
1 reviews•Contributor
21 days ago
5 out of 5 stars

Exceeded expectations

Was skeptical about buying a mattress online, but this completely changed my mind. The quality is exceptional and I'm sleeping better than I have in years. The white glove delivery service was worth the extra cost.

Helpful?
Kenneth Rodriguez
Kenneth Rodriguez
1 reviews•Contributor
21 days ago
4 out of 5 stars

Great for couples

My partner and I have different sleep preferences, but this mattress works well for both of us. Minimal motion transfer when one of us moves around at night. Delivery was on time and professional.

Helpful?
Lisa Garcia
Lisa Garcia
1 reviews•Contributor
21 days ago
5 out of 5 stars

Outstanding sleep experience

Best investment I've made for my bedroom. The innerspring design keeps me cool at night, unlike my previous memory foam bed. Setup was seamless and the 180-night trial gave me peace of mind.

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Linda Perez
Linda Perez
1 reviews•Contributor
21 days ago
5 out of 5 stars

Love the firmness options

Finally found a mattress that supports my back properly. The luxury firm option is perfect for stomach sleepers like me. Customer service was helpful in choosing the right firmness level.

Helpful?
Jessica Johnson
Jessica Johnson
1 reviews•Contributor
21 days ago
5 out of 5 stars

Excellent mattress, great customer service

Ordered the Saatva Classic and couldn't be happier. The white glove delivery was professional and they set everything up perfectly. Sleep quality has improved dramatically since switching from my old memory foam mattress.

Helpful?
Sandra Jones
Sandra Jones
1 reviews•Contributor
21 days ago
4 out of 5 stars

Good quality but pricey

The mattress is well-made and comfortable, but definitely on the expensive side. Delivery took longer than expected - about 3 weeks instead of the promised 2. Overall satisfied with the purchase though.

Helpful?
Linda Taylor
Linda Taylor
1 reviews•New Reviewer
21 days ago
3 out of 5 stars

Good but not life-changing

Solid mattress that's comfortable enough. Expected more based on all the hype and reviews I read online. It's good quality but didn't dramatically improve my sleep like I hoped it would.

Helpful?
Michelle Rodriguez
Michelle Rodriguez
1 reviews•New Reviewer
21 days ago
2 out of 5 stars

Too soft for my liking

Ordered the plush soft version but it's too squishy for me. Wish I had gone with the firm option instead. The return process seems complicated so I'm trying to get used to it.

Helpful?

Frequently asked questions for Saatva

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About Saatva

Saatva is an online mattress and bedding company that manufactures and sells luxury mattresses, bed frames, and sleep accessories directly to consumers. The company operates primarily through e-commerce, offering home delivery and setup services for their products. Saatva focuses on premium sleep products made with materials like organic cotton, memory foam, and innerspring coils.

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