Roof Stores Reviews

Fantastic customer service and prompt delivery on agreed day. Thanks very much. Will use you again without hesitation.

I contacted this company to help me find and match some roof tiles for a repair job. They were absolutely amazing in finding exactly what I needed and Carrie went to so much trouble to send them directly to me within 48 hours. I cannot recommend them highly enough. Phil Kirkham (Manchester)

Rang up to place an order which was dealt with by a very polite and helpful person who seemed to have a knowledge of the products. Delivery was agreed for the following day which was good and was carried out quickly and efficiently by a couple of nice chaps. All in all the best transaction for years

The service from Carrie was very good and I highly recommend her. Very efficient and thorough, it is not often customer service is of the highest standard.

Great communication from the sales team. Ensured that I ordered the correct tiles and that they were delivered swiftly after some misunderstanding on my part. Would highly recommend.

Great service thank you Carrie. My roofer gave up trying to locate roof tiles from his suppliers that were to replace tiles damage in a storm last year, they had been borrowed from a neighbour. Carrie emailed her contacts and within hours managed to located them and delivered today. Brilliant.

We recently took on a fairly large roofing project and in sourcing the materials, we got in touch with numerous roof stockists in trying to get hold of the roof tiles we required. We had trouble finding the number of tiles we required in the timespan that we wanted. The Roof Stores website showed very good prices, so with the expectation of a long wait for our chosen tiles, we contacted them with our order. With their efforts, we managed to get exactly what we wanted much more quickly than we expected. We were really impressed with the efforts made to source our tiles and also their delivery was top notch. The materials were delivered right on time and all in good order. More recently we required additional finishing materials and Roof Stores were able to source what we needed very quickly even though there was very limited stock available countrywide at such short notice. Very impressed and highly recommended.

I was struggling to get low pitch roof tiles but after great help from Carrie at roof store this was easily resolved. So big thankyou to Carrie who sorted all this out. But as a company this filters down so a great company to go to. Would not hesitate to buy/order from again..

I bought goods from roof stores and the prices were very competitive including VAT and next day delivery, but above everything the customer service given was excellent, I knew the goods I was looking for were scarce for I had already spoken to other shops but they still found them for us at a good price and quick. The communication levels were high so I was aware of the process. On a second order I placed, there were some issues with wrong products delivered but once again their customer service was second to none, they stepped up and and resolved the issue very quickly. I would definitely come back to roof stores and recommend it to anyone. Gerard

Great service Samantha was brilliant to deal with and very knowledgable Real pleasure

An A1 service. After struggling to obtain the required tiles for one of our sites, Carrie S went out of her way to obtain everything we requested. Even after there was a mistake with the order, (my fault), Carrie rectified the issue within minutes. Correspondence, professionalism and politeness was vastly above all previous dealings with other companies. Thus, 'Roof stores' will be my first point of call from this day onwards. Thank you Carrie, wish there were more like you!!

Amazing service, lovely driver who unloaded everything for my pregnant wife. Thank you so much

Really knowledgeable and helpful! Very easy to order from and would recommend and use again. They managed to find stock when others companies were unable to do so. Thanks!

Do not make any transactions with this company, they are dishonest. I placed an order for some cladding with free delivery to anywhere in the mainland UK. I received an email saying I could either pick up my order at their branch 150 miles from my home or pay a delivery uplift of £500. I opted for a refund which I have yet to receive meaning I am unable to place the order with anyone else.

Samantha was very helpful and friendly

Brilliant service and the best prices we could find. Will definitely be using again if/when we have the need.

Great service. Order was taken efficiently and delivered next day

After searching the country high and low for a particular tile with no success, I spoke with a lovely young lady called 'Carrie' who done her upmost to track down the tiles and get them delivered to me the same week! I wouldnt hesitate to use Roof-Stores in the future and hopefully deal with Carrie again...

Better call Carrie!!!! When my original supplier let me down, and 5 other suppliers couldn't source the tiles I needed, I turned to Roof Stores. A quick call, a check and callback from Carrie, and I'm back on track with a speedy delivery expected. Brilliant!!!