Roof Stores Reviews

Excellent service, short lead time. The service from the office is excellent also. I would highly recommend to anyone else.

First time buy with this company. Fantastic experience with very helpful customer services and quick free delivery.

Fantastic service. Carrie is very responsive to emails and very efficient in getting things done. Used FedEx for delivery and when I hadn't received an order on time she immediately looked into it and identified that FedEx had forgotten to leave a delivery leaflet. It was promptly delivered the next day as per my instructions. If only all companies operated in as efficient and friendly a manner.

after ordering some roof tile and several phone calls back and forth, I eventually received my tiles. The tiles were delivered several hundred yards away from the designated delivery address. I found them leaning against a container some five hundred yards away from said property, unfortunatley 1/4 of them were smashed. No note to say they had been deliverd , I found by accedent due to deciding to go for a walk. I will never order from them again.

Highly recommended. Outstanding customer service from Carrie who went above and beyond to help from first enquiry through to delivery. Faultless

Excellent service and quality items. Highly recommend!

Brilliant Simple to order and delivered on schedule.

I could not fault the company in any way and would highly recommend to anyone. Thanks for a great service.

Item arrived in time, all went well.

very good and efficient, Carrie was most helpful and delivered on what she promised. This company is a pleasure to deal with. Many thanks until next time

Delivery on time .

Could not ask for a better experience... great price... prompt delivery... GREAT communication... I would not source roofing materials anywhere else after using Roof-Stores this time... Absolutely faultless Customer Service - other companies could learn a thing or two (or more!) from this team... Fantastic!!!

Found them to be extremely helpful and even though my order was small and I managed to add complications they responded with patients.

I am most in pressed with this service. They phoned me to check I had my order right, I didn't and that saved me a lot of money. Delivery was great and made it easy for me to get to. I can't thank them enough for their excellent service.

Very quick response Very helpful staff

The service was effecient and personal. My order was slightly complex, yet it was dealt with rigourously and arrived at the siite when needed. Much, much better service than several other online suppliers I have used.

Brilliant company. I guessed what tiles matched in colour with the ridge tiles and they rang and advised me about which ones matched etc after seeing my order didn’t match. Really helpful and quick delivery.

An excellent service start to finish. Ordering was simple and marched my requirements including the delivery details. Items were delivered on time and as requested. All staff involved were friendly and efficient. Would definitely recomend this company.

Excellent service, great customer focus, easy transaction, quick delivery. Will definitely use this company again,