Awesome speedy service
Awesome speedy service

Last reviewed 11 months ago
11 months ago
I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. Every person we dealt with was professional and polite.
Over a year ago
Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone to communicate and understand when vehicle would get there
Awesome speedy service
Excellent. Worried when driver showed up at house so confusion but language barrier aside driver got it done!
Road runner exceeded my expectations. Very communicative, assigning to carrier was efficient, pick up and delivery was prompt. This was my first time transporting a vehicle and I would easily use them again and refer them to anyone I know. Than k you for such great service.
Affordable and good service. Received my car a day early. Thanks Road Runner
Roadrunner has always been a good experience for us. They are efficient and courteous.
They answered all my questions and kept me up to date. Highly recommend. Also best prices.
Jonthan Garcia has the greatest customer skills!!!
Great experience all around, had a tight turnaround and they were able to pick-up and deliver my car in 48 hours!
Great communication and the car came two days early.
Company is communicating well with my transports, I happen to ship 2 cars within two weeks and my experience with RoadRunner so far has been very good. Drivers have been communicating as well. thanks, Jay
Great service - on time and professional
Quick with a quotation; quick with responding when I called and the actual pick up etc went well. The first time I ever did this and I had a lot of apprehension but it went okay.
Absolutely the easiest quickest reliable honest company that I recommend highly - I was not sure as we have never used an auto transport before - we booked our auto transport at the last minute and they were able to accommodate our time frame and even arrived earlier than quoted - car arrived in the same condition it left - Driver was great! Such a quick and easy process - great price too!
Very reliable, Communication was great. No need to wander what was happening with the car. Good price.
Fantastic experience, seamless and on time pickup and delivery.
Roadrunner did exactly what they said they would do and everything was communicated properly, and on time! I was very impressed with how fast we received a driver and the way he handled the vehicle pickup and delivery. Thanks for all the help!
Great service and kept me informed. Would recommend highly
Very reliable. Communication was great. No need to wander what was happening with the car. Good price.
We were first time shippers. The alternative for us was the time and expense to drive the vehicle to the new destination. The first request for a quote was returned almost as soon as I finished typing and hit send. We chose to move forward with shipping as it was more affordable than driving one way and flying back. Everything happened as expected: pick up, travel time and the delivery.
Great prompt service
Based on analysis of 29 reviews rated 1-2 stars for RoadRunner Auto Transport
“god awful everything negative you read online about their service is entirely true”
“UPDATE: While the customer service during the delivery process was as described above, the claims department did reac...”
“Communication is non-existent and I wouldn’t trust them with my floor mat much less my car”
“This is by far one of the worst transport companies I have ever dealt with”
“Lack of communication changed price and not on time”
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RoadRunner Auto Transport is a nationwide provider of vehicle shipping services, specializing in door-to-door auto transport. With over 30 years of experience in the industry, the company caters to both individual customers and businesses, ensuring that vehicles are transported safely and efficiently across the United States. RoadRunner Auto Transport has built a reputation for reliability, moving thousands of vehicles each month while prioritizing customer service and care throughout the shipping process. The company offers a range of auto transport solutions, making it suitable for anyone needing to relocate a vehicle, whether for personal or commercial reasons. Customers can rely on RoadRunner Auto Transport for timely and safe deliveries, with a dedicated team of shipping professionals available to assist with inquiries and logistics. The focus on customer satisfaction and dependable service positions RoadRunner Auto Transport as a trusted choice in the auto transport industry.
RoadRunner Auto Transport receives high praise for its excellent service, with many reviewers highlighting the professionalism and politeness of the staff throughout the process. Customers appreciate the timely pickups and deliveries, often noting that their vehicles arrive ahead of schedule. The drivers, such as Andy and Harry, are frequently described as fantastic and communicative, providing consistent updates that enhance the overall experience. However, some consumers report challenges with communication, particularly with drivers who may not speak English fluently, leading to difficulties in understanding delivery times. Additionally, a few reviews mention rude interactions with company representatives, which detracts from the otherwise positive experience.
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