The driver was awesome and communicated…
The driver was awesome and communicated well- very professional

Last reviewed 11 months ago
11 months ago
I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. Every person we dealt with was professional and polite.
Over a year ago
Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone to communicate and understand when vehicle would get there
The driver was awesome and communicated well- very professional
The online process was easy. I received prompt email letting me know the status of my car transport reservation. The driver was very courteous, experienced with safely loading my car, and called me around an hour before pickup and delivery.
Driver was very professional
Everything was smooth sailing! Car arrived before time the driver was helpful with communicating with me for everything. 10/10 recommend!
Fast and trouble free. My truck made it before I did!
The pick up was on time and well planned driver was great and delivery was 2 days early which made the customer happy.
scheduling and ahead of time delivery that was an easy pick up at the destination
Great communication and service! 5 stars all the way!
I was not expecting such low prices with such quick delivery! Not only that, my car was delivered a whole day earlier than expected! And my driver was incredibly communicative through the process~ 10/10 would recommend!
Great communication system, very easy to set up. Delivery driver was very polite. Highly recommend this service.
There were multiple snafus with the origin dealership, and Roadrunner was great throughout, even refunding me once. Then the driver made the delivery 24 hours early.
Ahead of schedule, vehicle in great shape
They are a terrible company. Do not use them! They have no clue what customer service is.
This was my 1st time using RoadRunner services for transport from Dallas to Louisiana. The Dispatcher Adrian made the process easy and less stressful with answering any questions I had and good customer service. Shoutout and Thanks to the driver Lima as well🎯
Victor from UZ was the best! Thank you so much
This is the second time we have used RoadRunner and have been very happy with the outcomes.
I have used roadrunner several times and they’ve been excellent every time I wouldn’t use another shipping company
Good communication, pucked the card up and delivered car as scheduled. Would definitely use again.
Simon was friendly, looked at our car over carefully and deliver the car on time.
Fast and reliable!
Based on analysis of 29 reviews rated 1-2 stars for RoadRunner Auto Transport
“god awful everything negative you read online about their service is entirely true”
“UPDATE: While the customer service during the delivery process was as described above, the claims department did reac...”
“Communication is non-existent and I wouldn’t trust them with my floor mat much less my car”
“This is by far one of the worst transport companies I have ever dealt with”
“Lack of communication changed price and not on time”
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RoadRunner Auto Transport is a nationwide provider of vehicle shipping services, specializing in door-to-door auto transport. With over 30 years of experience in the industry, the company caters to both individual customers and businesses, ensuring that vehicles are transported safely and efficiently across the United States. RoadRunner Auto Transport has built a reputation for reliability, moving thousands of vehicles each month while prioritizing customer service and care throughout the shipping process. The company offers a range of auto transport solutions, making it suitable for anyone needing to relocate a vehicle, whether for personal or commercial reasons. Customers can rely on RoadRunner Auto Transport for timely and safe deliveries, with a dedicated team of shipping professionals available to assist with inquiries and logistics. The focus on customer satisfaction and dependable service positions RoadRunner Auto Transport as a trusted choice in the auto transport industry.
RoadRunner Auto Transport receives high praise for its excellent service, with many reviewers highlighting the professionalism and politeness of the staff throughout the process. Customers appreciate the timely pickups and deliveries, often noting that their vehicles arrive ahead of schedule. The drivers, such as Andy and Harry, are frequently described as fantastic and communicative, providing consistent updates that enhance the overall experience. However, some consumers report challenges with communication, particularly with drivers who may not speak English fluently, leading to difficulties in understanding delivery times. Additionally, a few reviews mention rude interactions with company representatives, which detracts from the otherwise positive experience.
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