Fast service
Fast service

Last reviewed 11 months ago
11 months ago
I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. Every person we dealt with was professional and polite.
Over a year ago
Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone to communicate and understand when vehicle would get there
Fast service
Edmar, the driver was great, friendly and kept in contact via text about delivery date. We had a pleasant experience overall. Thanks.
Smooth, flawless process from beginning to end. The team was very communicative and thorough. I will definitely use you again! Thank you for such a positive and flawless experience
Pick car up on time,and deliver was prompt
Excellent company to transport my beloved Gran Marquis from Texas to California. Price was fair, and driver Peter was more than accommodating. My car was delivered right where I could pick it up since escrow had not yet closed on my new home. I highly recommend Roadrunner Auto Transport.
The driver arrived 3 hours earlier than the scheduled time, but was able to deliver the cars to our new location within a couple of days as scheduled . Everything arrived in the same condition as it left perfect. Great job all around.
I recently engaged RoadRunner Auto Transport to bring my new car from Denver CO to SoCal. Company had most competitive rates, I easily secured an enclosed 3-car transport, driver Russ Lee was professional, and everyone was communicative from pickup to delivery. Honestly, a great experience. I strongly / loudly recommend RoadRunner Auto Transport & Mr. Lee!
Super easy no problems
Great customer service! Reliable and easy to set up. Highly recommend and appreciate how efficiently everything was handled. Thank you!!
The communication was excellent throughout the process. The driver was attentive and courteous.
Good price, fast service.
Reliable and customer service
Great driver, easy to work with! The set up was easy also! Everyone helpful!
Very happy with the service. Our car was picked up & delivered as it was scheduled. The drivers were kind, professional & notified us in a timely manner. It was a great service and we will definitely use RoadRunner again in the future.
Good communication with the company and driver. The car was delivered quickly and in good shape. Compliments to the driver!
The car arrived without incident and without any damage. The service was professional, and at a good price.
Driver was on time, company easy to work with and driver kept me informed with delivery schedule. Bill S.
Excellent!!!!! From start w/ Customer Service to Finish w/ delivery. I will ship again.
Everything went smoothly. Very professional and worry free experience.
Great service. Great communication.
Based on analysis of 29 reviews rated 1-2 stars for RoadRunner Auto Transport
“god awful everything negative you read online about their service is entirely true”
“UPDATE: While the customer service during the delivery process was as described above, the claims department did reac...”
“Communication is non-existent and I wouldn’t trust them with my floor mat much less my car”
“This is by far one of the worst transport companies I have ever dealt with”
“Lack of communication changed price and not on time”
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RoadRunner Auto Transport is a nationwide provider of vehicle shipping services, specializing in door-to-door auto transport. With over 30 years of experience in the industry, the company caters to both individual customers and businesses, ensuring that vehicles are transported safely and efficiently across the United States. RoadRunner Auto Transport has built a reputation for reliability, moving thousands of vehicles each month while prioritizing customer service and care throughout the shipping process. The company offers a range of auto transport solutions, making it suitable for anyone needing to relocate a vehicle, whether for personal or commercial reasons. Customers can rely on RoadRunner Auto Transport for timely and safe deliveries, with a dedicated team of shipping professionals available to assist with inquiries and logistics. The focus on customer satisfaction and dependable service positions RoadRunner Auto Transport as a trusted choice in the auto transport industry.
RoadRunner Auto Transport receives high praise for its excellent service, with many reviewers highlighting the professionalism and politeness of the staff throughout the process. Customers appreciate the timely pickups and deliveries, often noting that their vehicles arrive ahead of schedule. The drivers, such as Andy and Harry, are frequently described as fantastic and communicative, providing consistent updates that enhance the overall experience. However, some consumers report challenges with communication, particularly with drivers who may not speak English fluently, leading to difficulties in understanding delivery times. Additionally, a few reviews mention rude interactions with company representatives, which detracts from the otherwise positive experience.
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