Last reviewed 11 months ago
11 months ago
I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. Every person we dealt with was professional and polite.
Over a year ago
Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone to communicate and understand when vehicle would get there
The Driver Alex and Nataliia she’s the one who updated a lot from United Auto Transportation LLC. They both awesome ship my car from TEnnessee to Auburn and within 4 days I got my car prefect no scratch. And I pay for top load and he did put it there. Very trust worthy company. Appreciate so much for taking good care of my car and keep updating me. Highligh recommended.
Very easy process and the updates to the tracking were great!
Easy pick up and easy drop off. Good communication with the driver on both ends.
Excellent service, I would highly recommend. my car was delivered in 2 days exactly.
Driver was very professional and accommodating. Thank you for a car move that was pleasant.
Was kept informed at all times during transporting my vehicle from AZ to Orange County California
I loved how everything was quick from the start & nothing was complicated at all. They made this process so easy. It’s my second time using them & i wouldn’t change to any other company. 10/10
Reliable, on time and communicative
The entire process. The reservation, questions, pickup and delivery. Thank you. S
Great service and value quick delivery and very responsive. This is my third delivery and please with each one.
We are very happy with the service!.
The obvious experience of the driver. The timely updates received throughout the process.
Everything
Although I recognize your company brokers out the work, I give a five-star rating for Sam and his professionalism and approach to his work.
Driver was pleasant and on time. Reached out to give status.
The driver was very helpful and kept me informed of his arrival time. He had to drop off with no one around and made sure he parked my car near a camera until I could pick it up.
No problems at all! They are quick and reasonably priced.
Great communication. Convenient delivery dates and times. Car arrived in perfect condition. I would highly recommend!
Great experience and everyone I dealt with was very professional. The door to door service was seamless. Thank you all who made this transportation complete.
Great staff accurate and fast delivery
Based on analysis of 29 reviews rated 1-2 stars for RoadRunner Auto Transport
“god awful everything negative you read online about their service is entirely true”
“UPDATE: While the customer service during the delivery process was as described above, the claims department did reac...”
“Communication is non-existent and I wouldn’t trust them with my floor mat much less my car”
“This is by far one of the worst transport companies I have ever dealt with”
“Lack of communication changed price and not on time”
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RoadRunner Auto Transport is a nationwide provider of vehicle shipping services, specializing in door-to-door auto transport. With over 30 years of experience in the industry, the company caters to both individual customers and businesses, ensuring that vehicles are transported safely and efficiently across the United States. RoadRunner Auto Transport has built a reputation for reliability, moving thousands of vehicles each month while prioritizing customer service and care throughout the shipping process. The company offers a range of auto transport solutions, making it suitable for anyone needing to relocate a vehicle, whether for personal or commercial reasons. Customers can rely on RoadRunner Auto Transport for timely and safe deliveries, with a dedicated team of shipping professionals available to assist with inquiries and logistics. The focus on customer satisfaction and dependable service positions RoadRunner Auto Transport as a trusted choice in the auto transport industry.
RoadRunner Auto Transport receives high praise for its excellent service, with many reviewers highlighting the professionalism and politeness of the staff throughout the process. Customers appreciate the timely pickups and deliveries, often noting that their vehicles arrive ahead of schedule. The drivers, such as Andy and Harry, are frequently described as fantastic and communicative, providing consistent updates that enhance the overall experience. However, some consumers report challenges with communication, particularly with drivers who may not speak English fluently, leading to difficulties in understanding delivery times. Additionally, a few reviews mention rude interactions with company representatives, which detracts from the otherwise positive experience.
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