On time
On time. No fuss. No damage.

Last reviewed 11 months ago
11 months ago
I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. Every person we dealt with was professional and polite.
11 months ago
Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone to communicate and understand when vehicle would get there
On time. No fuss. No damage.
Very helpful quick and easy. Accurate travel times, car actually arrived before scheduled to.
Faster shipping than anticipated, good communication along the way
The very best service and delivery service on time. Thank you
Excellent communication, friendly driver, safe journey from NY to Arizona! Driver contacted me to let me know when he would pick up the car and he was on time. He let me know when the car was going to be delivered, and was on time. The car arrived safely with no damage. Reasonable price - much cheaper than driving with hotels, gas, and food. I would definitely use them again!
Roadrunner transportation was quick to respond with a quote for our move from NJ to KS. The cars were handled with care upon pick up and delivery. We would definitely recommend them to others.
Excellent service, on time delivery and very professional I would hire them again
Even so I had to wait until the last day to find out when and who was picking up my car, everything went well and on time after that. The driver was courteous and kept me informed and my car was delivered in good shape. I will use Road Runner again.
Easy and reliable
Great experience. Keep up the good work
Very timely
Quick response, easy to book online - transport picked up on time delivered early at drop off - driver communicated all steps - easy process.
I was doubtful at first however my daughter convinced me since the company is so large there are many departments that's why you are unable to reach a live person all the time. Now that my Ranger has arrived safely I am now a believer !! I plan on using Road Runner in the future! Mr. Fred Romeo 04/01/2025
Excellent service. Always available to respond to questions. Driver available for updates by phone. Delivery on time.
Easy communication. Peter the driver kept me updated very great guy! Had a car shipped from California to Cleveland no problem. Thank you again
Pickup and delivery were on time. Driver was extremely professional. And my vehicle showed ups exactly as it had left
Good, on time service, and very careful handling of my car during loading and unloading.
Prompt pickup, delivered as promised. My porsche arrived in perfect condition. My driver kept me updated, was very professional. Recommend!!
Truly appreciate great customer service in an era where it’s very lacking. They picked up and delivered our vehicle as scheduled. The driver, Russell G., was awesome. I know who to use if I ever need another vehicle transported. Thank you!
Fast! Friendly!
Based on analysis of 29 reviews rated 1-2 stars for RoadRunner Auto Transport
“god awful everything negative you read online about their service is entirely true”
“UPDATE: While the customer service during the delivery process was as described above, the claims department did reac...”
“Communication is non-existent and I wouldn’t trust them with my floor mat much less my car”
“This is by far one of the worst transport companies I have ever dealt with”
“Lack of communication changed price and not on time”
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RoadRunner Auto Transport is a nationwide provider of vehicle shipping services, specializing in door-to-door auto transport. With over 30 years of experience in the industry, the company caters to both individual customers and businesses, ensuring that vehicles are transported safely and efficiently across the United States. RoadRunner Auto Transport has built a reputation for reliability, moving thousands of vehicles each month while prioritizing customer service and care throughout the shipping process. The company offers a range of auto transport solutions, making it suitable for anyone needing to relocate a vehicle, whether for personal or commercial reasons. Customers can rely on RoadRunner Auto Transport for timely and safe deliveries, with a dedicated team of shipping professionals available to assist with inquiries and logistics. The focus on customer satisfaction and dependable service positions RoadRunner Auto Transport as a trusted choice in the auto transport industry.
RoadRunner Auto Transport receives high praise for its excellent service, with many reviewers highlighting the professionalism and politeness of the staff throughout the process. Customers appreciate the timely pickups and deliveries, often noting that their vehicles arrive ahead of schedule. The drivers, such as Andy and Harry, are frequently described as fantastic and communicative, providing consistent updates that enhance the overall experience. However, some consumers report challenges with communication, particularly with drivers who may not speak English fluently, leading to difficulties in understanding delivery times. Additionally, a few reviews mention rude interactions with company representatives, which detracts from the otherwise positive experience.
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