Great communication and safe quick…
Great communication and safe quick delivery.

Last reviewed 11 months ago
11 months ago
I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. Every person we dealt with was professional and polite.
11 months ago
Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone to communicate and understand when vehicle would get there
Great communication and safe quick delivery.
Mark was great from pick up all the way to drop off. He kept us in formed throughout the process of everything. Thank you so much and will be using him again.
Good service, thanks
Very efficient transport- Driver kept us updated & the pick-up & delivery were on time & just as stated. Could not ask for anything more.
Kristian was great, helping coordinate a shifting schedule on our end. Very satisfied with service and price was very reasonable!
Even with a sudden driver cancellation, they still got my vehicle to me very quickly and maintained good communication the whole time.
The driver who transported my car was fabulous! Quick to respond to my needs, car arrived the same day! Great driver!
Very professional in all aspects of the process. Reliable company.
Road Runner had excellent communication with me about the scheduling, pickup, and delivery. Transport time was much faster than I anticipated for my vehicle going from the west coast to east coast. I would definitely recommend Road Runner.
Solid service from start to finish. Good communication and timely delivery.
Smooth and straight forward. Will book again
Very timely and easily coordinated
Great service very professional
Highly recommended great service.!!!! Fast and affordable.!!!!
The car was picked up even sooner than I thought and delivered to me ahead of schedule. There was protective tape on the doors and A steering wheel cover was supplied also. The car was spotless and I couldn’t be any happier.
Keep me informed and delivered my car quick
Truck arrived a day early, no damage and driver was very considerate and professional. We are very pleased and would use RoadRunner Auto Transport again and recommend to anyone who needs an Auto transport service. Well done !
Great experience from beginning to end. Absolutely seamless for us (hopefully for the driver also). Thank you for all the help as we get ourselves settled in a new town. Not having to worry about our vehicle was a great relief. We highly recommend.
Great driver many years experience. On time picking up and delivering
communication is good.. driver is polite and very pleasant. i just hope in the near future they have a live tracking. wishful thinking. but everything went smoothly.!
Based on analysis of 29 reviews rated 1-2 stars for RoadRunner Auto Transport
“god awful everything negative you read online about their service is entirely true”
“UPDATE: While the customer service during the delivery process was as described above, the claims department did reac...”
“Communication is non-existent and I wouldn’t trust them with my floor mat much less my car”
“This is by far one of the worst transport companies I have ever dealt with”
“Lack of communication changed price and not on time”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
RoadRunner Auto Transport is a nationwide provider of vehicle shipping services, specializing in door-to-door auto transport. With over 30 years of experience in the industry, the company caters to both individual customers and businesses, ensuring that vehicles are transported safely and efficiently across the United States. RoadRunner Auto Transport has built a reputation for reliability, moving thousands of vehicles each month while prioritizing customer service and care throughout the shipping process. The company offers a range of auto transport solutions, making it suitable for anyone needing to relocate a vehicle, whether for personal or commercial reasons. Customers can rely on RoadRunner Auto Transport for timely and safe deliveries, with a dedicated team of shipping professionals available to assist with inquiries and logistics. The focus on customer satisfaction and dependable service positions RoadRunner Auto Transport as a trusted choice in the auto transport industry.
RoadRunner Auto Transport receives high praise for its excellent service, with many reviewers highlighting the professionalism and politeness of the staff throughout the process. Customers appreciate the timely pickups and deliveries, often noting that their vehicles arrive ahead of schedule. The drivers, such as Andy and Harry, are frequently described as fantastic and communicative, providing consistent updates that enhance the overall experience. However, some consumers report challenges with communication, particularly with drivers who may not speak English fluently, leading to difficulties in understanding delivery times. Additionally, a few reviews mention rude interactions with company representatives, which detracts from the otherwise positive experience.
This profile hasn't been claimed by the business owner.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.