Riviera Travel Reviews

Easy to book and fast service

The person I dealt with was extremely helpful and knowledgeable. She used the data held from a previous trip which made the process very smooth.

Very easy to natigate

Sharon Inge could not have been more helpful with the process of booking our holiday. She was friendly, professional and knowledgeable and ensured I had all the information required.

What a great company to trust your holiday planning with! Very friendly and helpful people and how nice to actually discuss ideas with a REAL person!

We booked our holiday a few days ago with Riviera Travel. The booking process was smooth and simple. They answered the phone promptly - no ages of queuing! - and gave some helpful advice that helped us make the decision to book. We haven't had the holiday yet but so far so good!

Clear and easy to follow booking process. Had to ring office to arrange an upgrade on flight and guess what - easy peasy, no fuss, no problem, request confirmed in 24hours! Follow-up emails reassuring and waiting to enjoy the holiday.

helpful pleasant Laurie found me exactly what was needed without me having to trawl through availability on line

The experience of booking a river cruise was quite easy. However, after reading the itinerary we realised that part of the cruise included exactly the same places as we had done last year. So, The next day we wished to transfer to another cruise which we had not been on previously. We were charged £40 per person for admin fees to change much to our amazement as last year we had to transfer a river cruise with another company due to family problems last year…..we were not charged a fee.

The website is very well designed and easy to use. I found the booking process so easy to follow. I also followed up on the phone with Riviera Travel and the lady couldn't have been more helpful.

I did not find the booking site very easy to get through, but I’m not necessarily the best with technology. Had to go through the payment process about 3times before I got it done. I got their in the end 😊

A reasonably easy site to navigate and follow through the instructions for booking our holiday.

Responding to your questions positively and help to any issue arising giving a name to talk to

We booked with Mark on the phone. He was exceptional. So patient and helpful

The booking process was very straightforward and the team member from Riviera Travel was very friendly and helpful.

Excellent customer service from Toky. We have booked The Best of Japan and Toky was very knowledgeable and helpful and made booking a pleasure

Friendly, helpful staff made booking very easy.

The date we chose for our holiday was already fully booked, but when we phoned we were immediately offered an alternative date. The whole process was completed in a few minutes and handled in a very helpful and courteous manner.

Everyone we spoke to was very helpful. Niki was able to resolve the very specific query we had.

Easy to see where we wanted to go and easy to book