Fantastic Service
Great variety of items. Prompt shipping. helpful, friendly and knowledgable sales associates.

Great variety of items. Prompt shipping. helpful, friendly and knowledgable sales associates.
You responded quickly and appropriately to my numerous questions which I kept forgetting to ask in the original email. You were polite and understood my needs in answering my questions.
Always a great experience shopping with Ride Equisafe 😊
Although I was able to purchase the helmet at a good price point, I am frustrated with this no return policy as I ordered the identical size in the 1K defender helmet that I had previously ordered with the only difference being the new helmet includes the MIPS technology. I was disappointed to learn that despite the inclusion of the MIPS technology, one Kay has chosen to downgrade the quality of the materials for the helmet lining. The new materials for the helmet lining are thinner so my same sized helmet does not fit like my current 1K helmet. Extremely frustrated because there's no way I could know that the new helmets would not fit the same way as the identical sizing in previous years.
Thought there might be supply chain issues since it was coming from Europe, but the product arrived earlier than expected!
Always a lovely experience with Ride Equisafe!
No review no review
Staff knew the products Very pleasant Quality products
Great customer support. I needed to exchange my vest for a smaller one, service was friendly and helpful with the process. They have the latest equipment and are the leaders in riders safety gear. I will be keeping them on my favorite list. Highly recommend them.
Great people to work with and very responsive!
RideEquiSafe is always a pleasure to deal with and are extremely knowledgeable about all of the safety equipment that they sell. Highly recommend!
IT IS A SUPER COMPANY WITH AN EXCELLENT SERVICE
As always, Catherine was knowledgeable, very helpful and efficient. She takes great care of her customers!
Sophie took fantastic care of us. Taking lots of time to try on all options and explain all the details. She was wonderful!
Incredible service! Knowledgeable and helpful! Thank you
RideEquiSafe is truly one of my favorite places to shop. I know they only stock the highest quality brands and the highest rated safety brands. Their customer service is also unmatched!
Just broke my ankle 1 month ago and i needed new stirrups that would help me ride comfortably. I was very pleased with the customer service and advice, and love my new stirrups (ride safe). I will continue to use them even after i am healed!
Very helpful with finding the right helmet (both style and size) for me!
A wonderful experience finding just the right air vest for my daughter. The third time was the charm, and it is perfect! Everyone was so patient and caring and so helpful in every aspect!
The staff took time to help me find the perfect product. They were very knowledgeable as well.
Based on analysis of 16 reviews rated 1-2 stars for Ride EquiSafe
“The company shipping was great”
“taking more than 2 and a half weeks to answer me if they will accept a return on a $900 air vest”
“Really terrible customer service… Appalling actually”
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Ride EquiSafe is a dedicated equestrian safety and apparel superstore that specializes in providing high-quality safety gear for riders. The company offers a comprehensive selection of products including air vests, body protectors, helmets, and various accessories designed to enhance rider safety and comfort during equestrian activities. With a focus on expert demos, fittings, and safety guidance, Ride EquiSafe aims to equip riders with the knowledge and tools necessary to ride confidently and securely. Targeting equestrians of all levels, from casual riders to competitive athletes, Ride EquiSafe caters to individuals seeking reliable safety equipment and expert advice. The website features a broad range of trusted brands and various product categories, ensuring that customers can find the right gear tailored to their specific needs and riding disciplines. Through its commitment to safety and style, Ride EquiSafe serves as a one-stop destination for riders looking to prioritize their well-being while enjoying their equestrian pursuits.
Consumers consistently praise Ride EquiSafe for its exceptional customer service and product quality, particularly highlighting the knowledgeable staff who provide personalized assistance and fast responses to inquiries. Many reviewers express satisfaction with their purchases, especially air vests, noting that the fit advice is accurate and helpful. However, some customers report issues with delays in receiving their orders, particularly concerning the availability of specific sizes and colors, such as the navy vest. Despite these occasional setbacks, the overall sentiment remains overwhelmingly positive, with many stating that Ride EquiSafe is the go-to place for equestrian safety gear. The combination of great service and high-quality products solidifies a strong reputation in the market. Overall, the majority of reviews reflect a highly positive experience.
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