Reviewpro Solutions Reviews

Managing reviews for our 15 retail locations was a nightmare before Reviewpro Solutions. Now we can see everything in one place, respond quickly to issues, and track performance across all stores. The competitive analysis feature is also really valuable for understanding how we stack up against local competitors.

Started strong but customer service has declined recently. Takes longer to get responses and some promised features still haven't been delivered. The core platform works fine but expected better support for the price we're paying.

The automated review invitations have definitely increased our review volume, which is great. Sometimes the system sends invites to customers who shouldn't receive them though, which can be awkward. Overall positive experience but needs some fine-tuning.

Does what it promises but the monthly cost adds up quickly. The reporting features are comprehensive though.

Works well for basic review management but lacks some advanced features we need. The integration with our CRM was more complicated than advertised and required additional development work on our end.

The review monitoring works well and we've seen improvements in our online presence. However, the pricing feels a bit steep for smaller businesses and some of the advanced features are harder to navigate than they should be.

We were struggling with managing reviews across multiple platforms before finding Reviewpro Solutions. Their centralized dashboard makes everything so much easier, and their reputation repair strategies actually work. Highly recommend for any business serious about their online presence.

When we had issues with fake negative reviews, Reviewpro Solutions went above and beyond to help us get them removed. Their team knows the ins and outs of different review platforms and guided us through the entire process professionally.

Affordable option that covers all the basics. The interface could be more modern but functionality is solid. Happy with the ROI so far.

Very pleased with the increase in positive reviews since we started using their service. The team is responsive and professional. Only downside is the initial setup took longer than expected and there was some confusion with the onboarding process.

Been using them for 8 months now and consistently see results. The sentiment analysis helps us understand customer feedback trends and make better business decisions.

Reviewpro Solutions has been a game-changer for our restaurant chain. Their platform helped us identify and address customer concerns quickly, leading to a 40% improvement in our overall ratings across all locations. The analytics dashboard is intuitive and the automated response suggestions save us hours each week.