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Reverb logo

Reverb Reviews

3.8333333333333335 out of 5 stars
3.8333333333333335 out of 5 stars
3.8
|Great|12 reviews

Last reviewed 2 weeks ago

TrustScore

3.8
3.8333333333333335 out of 5 stars
Great
5 out of 5 stars
3
4 out of 5 stars
5
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

Review summary

Reviewers generally find Reverb to be a valuable platform for musicians, highlighting its outstanding selection of both new and used music equipment. Many customers appreciate the integration of price guides and the ability to support smaller music stores, making it a go-to resource for gear enthusiasts. However, there are notable frustrations regarding customer service, particularly when issues arise with damaged items, leading to complicated resolutions. While the website is praised for its user-friendly interface and helpful search filters, some users report inconsistent experiences with sellers, ranging from excellent to unprofessional. Additionally, the overall costs can be higher than expected due to various fees. Despite these drawbacks, the majority of users express satisfaction with their experiences on the platform.

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Based on reviews, created with AI

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See what reviewers are saying

Robert Jackson
Robert JacksonFeatured

2 weeks ago

3 out of 5 stars

Decent marketplace

Works well enough for what I need. Found a few good deals on studio monitors and audio interfaces.

Mary Davis
Mary DavisFeatured

2 weeks ago

5 out of 5 stars

Outstanding platform for musicians

This is exactly what the music community needed - a dedicated marketplace that understands our specific needs. The integration with price guides, detailed condition descriptions, and seller ratings ma... See more

Elizabeth Davis
Elizabeth DavisFeatured

2 weeks ago

4 out of 5 stars

Great platform for musicians

Been using Reverb for about two years now and it's become my go-to for buying and selling gear. The interface is clean, search function works well, and I've had mostly positive experiences with seller... See more

James Lee
James LeeFeatured

2 weeks ago

4 out of 5 stars

Solid marketplace with room for improvement

Found some amazing vintage gear here that I couldn't locate anywhere else. The seller verification process seems decent and I felt secure making larger purchases. However, the fees are getting pretty... See more

Filter by rating:
Robert Jackson
Robert Jackson
1 reviews•Experienced
Featured
18 days ago
3 out of 5 stars

Decent marketplace

Works well enough for what I need. Found a few good deals on studio monitors and audio interfaces.

Helpful?
Mary Davis
Mary Davis
1 reviews•Experienced
Featured
18 days ago
5 out of 5 stars

Outstanding platform for musicians

This is exactly what the music community needed - a dedicated marketplace that understands our specific needs. The integration with price guides, detailed condition descriptions, and seller ratings make buying with confidence much easier. Customer protection policies are solid too.

Helpful?
Elizabeth Davis
Elizabeth Davis
1 reviews•Contributor
Featured
18 days ago
4 out of 5 stars

Great platform for musicians

Been using Reverb for about two years now and it's become my go-to for buying and selling gear. The interface is clean, search function works well, and I've had mostly positive experiences with sellers. Shipping costs can add up quickly though, and I wish there was more standardization in how sellers handle returns.

Helpful?
James Lee
James Lee
1 reviews•Contributor
Featured
18 days ago
4 out of 5 stars

Solid marketplace with room for improvement

Found some amazing vintage gear here that I couldn't locate anywhere else. The seller verification process seems decent and I felt secure making larger purchases. However, the fees are getting pretty steep and customer service response times could be better.

Helpful?
Brian Wilson
Brian Wilson
1 reviews•Contributor
18 days ago
4 out of 5 stars

Great resource with minor issues

Reverb has become essential for my music equipment needs. The variety is unmatched and I appreciate being able to support smaller music stores across the country. Only complaints are the sometimes slow loading times and occasional glitches in the mobile app.

Helpful?
Patricia Perez
Patricia Perez
1 reviews•Contributor
18 days ago
5 out of 5 stars

Perfect for gear enthusiasts

Amazing selection of both new and used equipment. I've bought everything from $20 cables to a $3000 guitar here. The price guide feature is helpful for valuing items, and most sellers are honest about condition. Highly recommend for serious musicians.

Helpful?
William Martin
William Martin
1 reviews•Contributor
18 days ago
3 out of 5 stars

Good platform, inconsistent sellers

The website itself works well and has tons of options. My main issue is the wide variation in seller quality - some are fantastic while others seem unprofessional or don't communicate well. Reverb could do more to standardize the selling experience.

Helpful?

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Andrew Rodriguez
Andrew Rodriguez
1 reviews•Contributor
18 days ago
4 out of 5 stars

Convenient but pricey

Easy to use and great inventory, but between seller fees, payment processing, and shipping, everything ends up costing more than expected. Still worth it for hard-to-find items.

Helpful?
Joseph Anderson
Joseph Anderson
1 reviews•Contributor
18 days ago
3 out of 5 stars

Mixed bag experience

Love the selection and it's definitely the best place to find specific music equipment online. That said, I've had a couple bad experiences with sellers not accurately describing condition, and Reverb's dispute resolution process is slow. Still use it regularly because where else can you find this stuff?

Helpful?
Susan Gonzalez
Susan Gonzalez
1 reviews•Contributor
18 days ago
2 out of 5 stars

Frustrating customer service

Had an issue with a damaged item and it took weeks to resolve through their system. The seller was responsive but Reverb's involvement made things more complicated than necessary.

Helpful?
Sarah Thompson
Sarah Thompson
1 reviews•Contributor
18 days ago
5 out of 5 stars

Excellent for rare finds

This is hands down the best platform for finding discontinued pedals and vintage amps. The community aspect is great too - lots of knowledgeable sellers who really know their stuff.

Helpful?
Brian Brown
Brian Brown
1 reviews•New Reviewer
18 days ago
4 out of 5 stars

Love it for browsing and buying

Spent way too much money here! The search filters are really helpful and photos are usually good quality. Wish there was a better way to negotiate prices directly through the platform instead of having to message back and forth.

Helpful?

Frequently asked questions for Reverb

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The CrowdTrust Experience⭐

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About Reverb

Reverb is an online marketplace that specializes in buying and selling musical instruments and audio equipment. The platform connects musicians, collectors, and music stores worldwide, offering new, used, and vintage gear including guitars, amplifiers, synthesizers, and recording equipment. Reverb provides a dedicated community-focused environment for music enthusiasts to discover, buy, and sell musical instruments and related accessories.

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Category

Business Services

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