Excellent service customer service
Excellent service customer service. The network It is in the testing process for now
4.4
Great
999 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
RedPocket Mobile receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
RP CS Stephen was able to solve my…
RP CS Stephen was able to solve my issue and get my phone working back for me. Thank you so much. I would hope to talk to you every time I need help!!
Redpocket Mobile Service
The costumer service is fast and very helpfull. Their plans are budget friendly and works perfectly find everywhere I go. That I recommend it, Sure 100%
Excellent coverage
Excellent coverage! Very friendly and professional customer service.
Company details
Information provided by various external sources
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Contact info
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Website
redpocket.com
All reviews
999 total • Write a review
Showing 51 - 60 of 995 reviews
NT
Got clarity, and insight
RS Roland was direct and straightforward. Although my issue wasn't immediately "fixed", I was given the reason and date/timeframe it would be resolved.
Date of experience: June 7, 2025
CM
Horrible experience from the start
Horrible experience from the start. I bought an eSIM plan just for them to tell me wait 24hours to activate it. I wait 24 hours and can’t login nor register only for customer service to tell me my account was suspended and my order cancelled, how without notifying me? What’s the reason to suspend an account and cancel an order without telling me the day after I bought the plan? There be no record of resolution and no mention of sending my order or a refund. Until this is resolved I WOULD NOT RECCOMEND THEM
Date of experience: June 5, 2025
KS
Prompt help with the activating the new…
Prompt help with the activating the new esim card when I had a trouble doing so. Very kind and patient. Thank you!
Date of experience: June 2, 2025
MW
Fast solutioning
RP CS Stephen provided quick solutioning, and was friendly and helpful.
Date of experience: June 1, 2025
DB
Leslie was very knowledgeable and nice
Leslie was very knowledgeable and nice. I even got my balanced transfered.I think he/she had too many other chats going on though which was not their fault.
Date of experience: May 31, 2025
VL
Red Pocket is getting better and…
Red Pocket is getting better and better. Chat support is much quicker and the representatives usually handle the problem in just a minute or a few.
Date of experience: May 26, 2025
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