Excellent service customer service
Excellent service customer service. The network It is in the testing process for now
4.4
Great
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
RedPocket Mobile receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
RP CS Stephen was able to solve my…
RP CS Stephen was able to solve my issue and get my phone working back for me. Thank you so much. I would hope to talk to you every time I need help!!
Redpocket Mobile Service
The costumer service is fast and very helpfull. Their plans are budget friendly and works perfectly find everywhere I go. That I recommend it, Sure 100%
Excellent coverage
Excellent coverage! Very friendly and professional customer service.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
redpocket.com
All reviews
999 total • Write a review
Showing 41 - 50 of 995 reviews
ML
Being able to talk with a live person
Being able to talk with a live person
Date of experience: June 19, 2025
JD
This is the best deal in town
This is the best deal in town, I have been buying the year service and it is so easy!
Date of experience: June 18, 2025
JQ
Can you repeat that!!
Placed order for 2 phones. Just spent 2 HOURS trying to communicate with a person from the far east. I asked her to repeat at least 50 times because I could hardly understand her. AFTER 2 HOURS the line still does not work. What do I do?
Date of experience: June 17, 2025
MK
So far so good!
So far so good!! I have not had any calls drop, which was happening all the time on our last carrier!!!!
Date of experience: June 17, 2025
DK
RUN AWAY!!!
I had Red pocket service for about seven years. Two years by myself, then we added a line, or another account (it was never clear which). When it came time for a routine update of credit card info for the automatic renewal, something went FUBAR and my account got locked down and I went without phone service for over a week. Oddly, my wife's account stayed in service during that time. I marched to a Boost Mobile store and opened a new service account, but Red Pocket seemed uninterested or unwilling to close out the old account and port the numbers to Boost. I spent significant parts of four days on the phone with a few people who were hard for me to understand. Of the four sessions on the phone (not to mention several chats), I felt like only in the last one did anyone try hard to actually help me, all others were a waste of time. From now on I'm only dealing with a service that keeps a storefront so I can look the agent in the eyes when he or she tries to lie to me. I DO NOT recommend!!
Date of experience: June 13, 2025
EB
efficient and helped me with some odd…
efficient and helped me with some odd questions that most people do not have. we are in a remote area and coverage is an issue for us
Date of experience: June 11, 2025
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