Review summary

Rakuten TV receives consistently positive reviews. Customers particularly appreciate service and quality.

Based on reviews, created with AI

See what reviewers are saying

Terrible

Terrible, I’ve just got a new Tv and Rakuten tv is included, I’ve tried to watch 4 films so far, 3 wouldn’t load and I kept getting a circle thing rotate in the middle of the screen so after 15 minutes gave up , then tried watching “ The Road “ which kept cutting in and out , used to have more reliable downloads before broadband, oh but there was no trouble when the pesky “ Ads “ came on , they were fine !!!! Just incase people think it’s a internet connection issue

Uso de código

Me estuvieron ayudando y dando consejos durante varios días hasta dar co el problema, muchas gracias

R
Todo muy bien

Todo muy bien, rapidez y eficacia

Connection sur la télé impossible malgré abonnement Vicky pass standard

J ai acheté un abonnement Viky pass standard depuis 8 jours.. et certes je peux regarder les films asiatiques sur ma tablette . Mais impossible de se connecter sur ma télé LG toute neuve . Lorsque je vais sur la télé on ne propose que des films gratuits ou à l achat. Mon abonnement n est pas reconnu

Company details

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Website

rakuten.tv

All reviews

100 total • Write a review

Showing 51 - 60 of 96 reviews
IB
2 out of 5 stars

Crap.

Crap. So many advertisements a 2hr film becomes 3 hrs. You can't pause, you can't fast forward. Won't be watching again.

Date of experience: April 12, 2025

F
1 out of 5 stars

Can’t access the online guide for Live…

Can’t access the online guide for Live TV to see what will be showing on my Samsung T.V. Rakuten give me a message that I need to turn off my adblocker. I will not be compromising the safety of my computer because 1 website demands that I watch more adverts, this is outrageous! I only discovered this channel yesterday and noted that it had some excellent films, I watched it from early afternoon to late into the evening, In that time I watched lots of adverts during the commercial breaks. (Which I was happy to do because I was watching quality content). It is very closed minded of Ratuken to prevent me from seeing what will be on the channel today. Ratuken willl not let me see what will be playing unless I turn off advertisements. This is extremely shortsighted on their part! I will be avoiding Ratuken from now on and I will be spreading the message far and wide that Ratuken are one of the bad companies that are DEMANDING that we turn off the protections on our devices just to consult a guide of what is playing on the Live Ratuken TV channel of the day. Absolutely Disgusting Behaviour From Ratuken!

Date of experience: April 12, 2025

KS
1 out of 5 stars

Thought id give it another go,i…

Thought id give it another go,i shouldnt of bothered as even more ads than when i gave up in january. No need for so many.wont bother ever again

Date of experience: April 11, 2025

I
1 out of 5 stars

No funciona en Linux

No funciona en Linux.

Date of experience: April 11, 2025

NW
5 out of 5 stars

Great service

Great service

Date of experience: April 9, 2025

S

Sam

US

5 out of 5 stars

quick handeling of refund

quick handeling of refund, great customer service

Date of experience: April 6, 2025

AM
3 out of 5 stars

Imposition de regarder un film en entier.

J'ai essayé de regarder un film jusqu'à la fin, mais trop de pub récurrentes, essayé de faire moins de coupure publicitaire sa complique le suivi du film, merci.

Date of experience: April 3, 2025

N
5 out of 5 stars

Rakuten TV mi dà molta soddisfazione

Su Rakuten sono presenti tantissimi film per tutti i gusti, moltissimi anche gratis. Personalmente trovo l'app ben fatta e utilizzarla è semplice ed intuitivo; la utilizzo prevalentemente per visioni in streaming e funziona bene su smartphone, su tablet ed anche su Smart Tv. Il valore aggiunto, per me, lo dà il servizio clienti: per qualunque dubbio,difficoltà, problematica od incertezza, c'è sempre una persona gentile che risponde ed aiuta in caso di necessità. Io mi ci trovo bene, è la piattaforma streaming che preferisco.

Date of experience: March 31, 2025

JC
5 out of 5 stars

Muy buen servicio de ayuda de Rakuten

Tuve una incidencia con mi TV que no me dejaba reproducir las películas y me atendieron de inmediato y con mucho interés hasta que se solucionó. Muchas gracias al servicio de ayuda de Rakuten.

Date of experience: March 29, 2025

KY
5 out of 5 stars

Amazing customer service from Rod at Rakuten tv

Amazing customer service from Rod Forest at Rakuten tv! Had an issue with redeeming a voucher from Octoplus that I incorrectly used! Within a few minutes Rod had replied and advised me what to do. Now sitting down to hopefully enjoy Gladiator II! Thanks again!

Date of experience: March 28, 2025

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