Review summary

Rakuten TV receives consistently positive reviews. Customers particularly appreciate service and quality.

Based on reviews, created with AI

See what reviewers are saying

Terrible

Terrible, I’ve just got a new Tv and Rakuten tv is included, I’ve tried to watch 4 films so far, 3 wouldn’t load and I kept getting a circle thing rotate in the middle of the screen so after 15 minutes gave up , then tried watching “ The Road “ which kept cutting in and out , used to have more reliable downloads before broadband, oh but there was no trouble when the pesky “ Ads “ came on , they were fine !!!! Just incase people think it’s a internet connection issue

Uso de código

Me estuvieron ayudando y dando consejos durante varios días hasta dar co el problema, muchas gracias

R
Todo muy bien

Todo muy bien, rapidez y eficacia

Connection sur la télé impossible malgré abonnement Vicky pass standard

J ai acheté un abonnement Viky pass standard depuis 8 jours.. et certes je peux regarder les films asiatiques sur ma tablette . Mais impossible de se connecter sur ma télé LG toute neuve . Lorsque je vais sur la télé on ne propose que des films gratuits ou à l achat. Mon abonnement n est pas reconnu

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rakuten.tv

All reviews

100 total • Write a review

Showing 91 - 96 of 96 reviews
G
5 out of 5 stars

Excellent efficient assistance

Excellent efficient assistance

Date of experience: February 10, 2025

ms
5 out of 5 stars

Swift refund from Rakuten

I ordered a movie on Rakuten thinking we had the app on our smart tv then discovered we didn’t. It was only a small cost but I asked if I could have a refund anyway - it was dealt with on the same day by Giuliana. I tried to send a thanks via a link but don’t think it sent - “digitally challenged” doesn’t come close I’m afraid! Great speedy service, many thanks.

Date of experience: February 9, 2025

AK
1 out of 5 stars

Pas de direct sur cet appareil ?

Pas de programme en direct ? Ce qui ne s'est pas bien passé c'est que j'ai acheté chez Carrefour Écully, une télé avec des accès réduits aux séries, ou alors je ne sais pas faire... HELP !!!

Date of experience: February 7, 2025

MS
5 out of 5 stars

Disposición informática de alta gama…

Disposición informática de alta gama gratuita incluso

Date of experience: February 4, 2025

CP
2 out of 5 stars

Das Filmangebot ist ja ganz nett bei…

Das Filmangebot ist ja ganz nett bei den kostenlosen Filmen Werbung zu bringen ist soweit ok, nur warum muss die dann soviel lauter sein und warum wird's ständig mehr, somit wird dieser Streamer unattraktiv

Date of experience: February 4, 2025

my
1 out of 5 stars

Rubbish

Paid for a movie. Couldn't watch it. Wasted time with support. Didn't refund. Rubbish

Date of experience: February 4, 2025

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