Review summary

RaceBets International Gaming has room for improvement based on customer feedback. Customers particularly appreciate service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

HK
Finger weg

Finger weg, kein Konto eröffnen und Geld schicken, glasklarer Betrug

Ich wundere mich über die hier…

Ich wundere mich über die hier schlechten Rezessionen. Spiele seit zig Jahren bei Race Bets und wurde noch nie eingeschränkt natürlich in Bezug auf die voreingestellten Limits. Für mich der beste Pferdewettenanbieter am Markt.

D
Der Kundenservice von RaceBets ...

Der Kundenservice von RaceBets Deutschland ist eine absolute Vollkatastrophe! Wenn man ein paar Euro durch Boniaktionen und Gratiswetten gewinnt, wird man ganz schnell von diesen Aktionen ausgeschlossen. Per Nachfrage über den Kundensupport oder vor Ort auf der Rennbahn wird einem nicht geholfen und man wird vertröstet oder auf die AGB verwiesen, welche nichts genaues aussagen. Angeblich hat man gegen irgendwelche Regeln und Bestimmungen verstoßen. Zur Krönung wird einem das Konto gelöscht und jegliche Möglichkeit genommen sich erneut anzumelden. Sicher ist es besser so! Zum Glück gibt es noch andere hervorragende Wettanbieter im Bereich Galopprennsport, die zudem einen ausgezeichneten Kundensupport pflegen.

SG
There slots are terrible

There slots are terrible You won’t win on there slots trust me deposit after deposit no features no bonuses come in Avoid you can’t win

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

100 total • Write a review

Showing 71 - 80 of 96 reviews
JB
1 out of 5 stars

Account restricted after 1 winning bet. Don't know how they are in business!

I opened an account, placed 1 bet (which won £75) and immediately received an email from them stating that betting restrictions had been placed on my account, effectively making the account unusable. I have a lot of bookmaker accounts and I am aware that bookmakers do impose certain restrictions on your account but never have I experienced this happening after the placing of just 1 bet. As I have no betting history, the decision to make these restrictions can have no basis whatsoever. I wonder if the same decision would have been made if my bet lost. I would imagine not! If this is how they treat all customers, I'm amazed they are in business. Completely unacceptable.

Date of experience: January 8, 2017

JL
1 out of 5 stars

Race Bets no es recomendable

Tienen la costumbre de eliminar a los clientes que consideran bajas sus ingresos o porque les da la gana o simplemente porque eres de otro pais, en mi caso llevo ingresos netos de más de 300€ en 3 meses y sin más motivos me han echado. Lógicamente viendo otras opiniones está claro que pequeños inversores no les interesan. NO a Race Bets van en contra de la libertad y son unos clasistas. Les animo a que se den de baja hay muchas opciones

Date of experience: December 18, 2016

JK
1 out of 5 stars

Mug Punters only!

Joined Racebets had a few losses amounting to £1000 then a couple of lucky wins totalling £1400. They immediately restricted my account ,removed all bonuses and limited my max bet. I tried to withdraw my winnings and struggled. They wanted every bit of verification that they could out of me and that wasn't enough. Apparently a passport isn't enough of a proof of identity!? Still no pay back, not even my deposit. Only option left is to open a complaint with the gambling commission. Avoid at all cost. There's no honour, they only want #MugPunters! I would also like to add that as far as the website goes. It's not at all intuitive. It's impossible in the mobile version of their website to place any double, accumulator or lucky 15 etc and their odds are not competitive.

Date of experience: December 4, 2016

LJ
1 out of 5 stars

dont matter waste of time

as soon as i verified my account was told i was not allowed any bonus even before i had placed a bet also i was told i was not allowed too place fixed odds on the account, these jokers should not have a licence to take bets,. AVOID

Date of experience: November 30, 2016

KS
1 out of 5 stars

SCAM

Question: Hi, I'm having trouble placing a bet using my $50 bonus, I have tried several different bets and all Agent Mandy Williams has entered at 2:37 PM 2:37 PM Mandy Williams Hello, thank you for contacting RaceBets. How can I help you? Can you please provide us with your username? 2:39 PM Kyle Smith yes its kyleacc1 2:41 PM Mandy Williams We regret to inform you our Traders have restricted all fixed odds bets on your account. You can still take prices at SP, via the SP column as opposed to the fixed odds one, however these bets will also be restricted to smaller stakes, in which case you will be notified via a pop up, as to the stake amount when attempting to place a bet. As you are currently trying to place bets on fixed odds with your bonus they are not able to be placed 2:42 PM Kyle Smith Why Is this, seem rather unfair?! Afterall I have placed 1 bet as per the terms and conditions. I lost that bet. I would not have placed that bet if I was not going to get the free £50 bet Can you please give any reasons? 2:46 PM Mandy Williams Unfortunately, our Traders do not share any information as to what lead them to make this decision.However they are well within their rights to do so.I can only apologise for any inconvenience. However please note you will be able to wager the welcome bonus on bets placed on SP odds. 2:52 PM Kyle Smith This is not on. You have no grounds to change the terms and conditions of the initial contract. I will be making a complaint to the Malta Gaming Authority.

Date of experience: November 18, 2016

S
1 out of 5 stars

Racebets - untrustworthy

YOU HAVE BEEN WARNED DO NOT BET WITH RACEBETS UNLESS YOU WANT YOUR MONEY STOLEN!!! If you do decide to give them a try, you will for sure find your account restricted (or closed) for no other reason than you were fortunate enough to have a small win or backed horses that were over priced thus beating the SP. Their verification process is long winded and their payout is slow. The last two positive reviews on this site (prior to mine) are almost certainly not genuine and probably written by someone associated to Racebets - don't believe a word, just read the negative reviews to get a feeling as to the shower you are dealing with.

Date of experience: October 28, 2016

NA
5 out of 5 stars

exellent company

I am English have been backing on English horse racing for over 60 years and have used most of the English bookies I have been with racebets for about 3 years and find them to be the most generous and fair giving plenty of cash bonuses and special offers the staff are all polite and friendly satisfied customer norman malta

Date of experience: October 17, 2016

BB
5 out of 5 stars

EXPERIENCE

Second to none. Always "Customer First" at all times

Date of experience: October 13, 2016

wa
1 out of 5 stars

stay away if you love your money

the worst ever betting place...someone please close them down...they are conning people

Date of experience: September 6, 2016

AK
1 out of 5 stars

ridiculous service

Bad choice to open account with them. They accept my bet and then say it was after the race. How the hell can you accept a bet after a race. They suck and. Do everything so that they don't have to pay you

Date of experience: September 5, 2016

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.