Review summary

RaceBets International Gaming has room for improvement based on customer feedback. Customers particularly appreciate service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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HK
Finger weg

Finger weg, kein Konto eröffnen und Geld schicken, glasklarer Betrug

Ich wundere mich über die hier…

Ich wundere mich über die hier schlechten Rezessionen. Spiele seit zig Jahren bei Race Bets und wurde noch nie eingeschränkt natürlich in Bezug auf die voreingestellten Limits. Für mich der beste Pferdewettenanbieter am Markt.

D
Der Kundenservice von RaceBets ...

Der Kundenservice von RaceBets Deutschland ist eine absolute Vollkatastrophe! Wenn man ein paar Euro durch Boniaktionen und Gratiswetten gewinnt, wird man ganz schnell von diesen Aktionen ausgeschlossen. Per Nachfrage über den Kundensupport oder vor Ort auf der Rennbahn wird einem nicht geholfen und man wird vertröstet oder auf die AGB verwiesen, welche nichts genaues aussagen. Angeblich hat man gegen irgendwelche Regeln und Bestimmungen verstoßen. Zur Krönung wird einem das Konto gelöscht und jegliche Möglichkeit genommen sich erneut anzumelden. Sicher ist es besser so! Zum Glück gibt es noch andere hervorragende Wettanbieter im Bereich Galopprennsport, die zudem einen ausgezeichneten Kundensupport pflegen.

SG
There slots are terrible

There slots are terrible You won’t win on there slots trust me deposit after deposit no features no bonuses come in Avoid you can’t win

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100 total • Write a review

Showing 51 - 60 of 96 reviews
GS
1 out of 5 stars

Do not go anywhere near this company

Do not go anywhere near this company! I've had an account with them for a couple of years (with very minimal usage) and a couple of weeks ago deposited some money with them to make a US horse racing bet. The odds changed and I subsequently decided not to place the bet, but on trying to withdraw my money, they told me they needed to see a copy of my driving licence and a utility bill to verify my identity. They also locked my account at this point. After some futile protests on my account, I sent them both, but apparently in the wrong format, so my account remains locked and they still have my money. This has taken nearly a week so far and I'm now trying to go down the formal complaint route, which they seem reluctant to do! I have accounts with all the major bookies and Racebets are by far the worst.

Date of experience: January 3, 2018

TW
1 out of 5 stars

Signed up, immediately restricted.

Honestly I've gambled with some shoddy bookmakers before but racebets take the cake, they informed me I wasn't eligible for any promotions, after my first bet. Now they've informed me I'm not eligible to use their site even without best odds guaranteed or any bonuses. They're trading team must be petrified. They don't update odds quick enough so perhaps if they spent less time checking their clients and more on their product maybe it would have been a more mutually beneficial relationship. Credit where credit's due though, their site is a genuine pleasure to use. Thoroughly impressed with that side, just a shame you can't use it for long!

Date of experience: October 9, 2017

NH
1 out of 5 stars

DO NOT Sign up with them!!!

Absolute disgrace of a company, nearly every time you go to place a bet it loads for 30 seconds and says the odds have changed, this happened to be on 10 occasions in a row. I got credited with a free bet for £50 to which I tried to place it and guess what the odds changed every time, then i got an email to say I can no longer use fixed odds and can only bet £4.39. This company is a pure scam to try and extort money of people using this offer, surely no one can regularly use a site where the odds change every time you use it. If you read this review or any others PLEASE dont bother with this awful company, it’s a total waste of your time and money

Date of experience: September 29, 2017

C1
1 out of 5 stars

Signed up, immediately restricted

Signed up, as they seemed to have decent odds and offered a signup bonus. Tried to place a £50 bet on a great tip. They declined my bet after a 30 second limbo. I tried again, after their odds had dropped. They accepted it. Within minutes and long before the bet had settled, they emailed me to tell me that I had been disqualified from fixed odds bets and any bonuses. Total jokers. Avoid like the bubonic.

Date of experience: September 17, 2017

p
1 out of 5 stars

The worst bookies in history.

The worst bookies in history. DO NOT use these people

Date of experience: August 29, 2017

mb
1 out of 5 stars

Withdrawing like pulling teeth

A first I really enjoyed the concept of racebets: a bookmaker offering only horse racing markets. In theory it's a good idea. However, just like a lot of of average bookmakers a lot of simple things are so frustrating. Firstly, there is no option to withdraw on a mobile device. They tell you to use desktop version but the iPhone doesn't load it. How hard is it to add withdrawal to mobile device? I think they knew what they were doing with this. Secondly, they have the pending withdrawal thing. This only benefits the bookmaker and they tell you they are processing it. It's a lie. No bookmaker needs three days to process a withdrawal. A lot can do it instantly to PayPal. However, they dangle the carrot to tempt you into cancelling. Two very sly tactics used by a bookmaker to improve their profit. Not sure how the gambling commission allow this but all the bookmakers have the commission in their pocket anyway. It's so easy and quick to deposit but withdrawing it like pulling teeth.

Date of experience: August 11, 2017

Ci
1 out of 5 stars

Avoid Racebets

Avoid Racebets. I deposited £100 to my account. When I went to place my bet the odds changed from 6-1 to 4-1. I decided to not go ahead with the bet and withdrew my £100. Racebets then emailed me to say they won't let me withdraw my own money unless I bet the £100 with them !!! They quote some dodgy rule in their "terms and conditions". I have never encountered this with any other bookmaker and am sure it is not legal. They plague you with emails stating they are the "fresh face" of bookmaking. Well they are definitely fresh and very very dodgy. AVOID.

Date of experience: August 1, 2017

jr
1 out of 5 stars

Opened a betting account with Racebet

Opened a betting account with Racebet, deposited £50 and the bet lost. Racebet then give me a £50 free match bet once the first bet was settled. The free bet lost so I'm down £50 of my own money! I deposit another £50 and try to place a bet and they restricted me to £2.27 for no reason what so ever. I called them and they said its a traders decision so I decided to withdraw my £47.73 remaining, however the mobile APP does NOT have WITHDRAW yes you heard that right NO WITHDRAW and had to spend another hour to eventually get my £47.73 BE VERY CAREFUL WITH THIS COMPANY I WOULDN'T RECOMMEND AND IN THE PROCESS OF COMPLAINING TO THE GAMBLING COMMISION! AVOID RACEBET

Date of experience: July 26, 2017

ZB
1 out of 5 stars

This bookmakers is a SCAM

This bookmakers is a SCAM They ripp off clients using two methods First is that they do not alow you to see the prices of the bets you have matched in your betting history and almost every payout is cut at the price significantly lower than the price client matched. For example you match your bet at 1,80 price and later they pay 1.50 Second method the use is simply converting winning bet in to a losing by changing the data. 16.07.2017 i placed bet at Cherles Town horse race 2 on Mr. Jacoby horse nr 4 at price 2.2.for 100 USD. They changed this bet in Charles town race 4 on My City horse nr 7. wich was losing bet. Of course i didn't placed any bet on this horse and this race. Somebody should remove this scam out of the market and put them in jail.

Date of experience: July 16, 2017

hj
1 out of 5 stars

Limitierungen, sonst guter Service

Die Seite ist inzwischen viel zu aufwendig, bracht ewig. Der Service war immer gut, sie sind super zu erreichen. Der Haken allerdings wie bei allen Buchmachern außer onextwo: Limitierung sobald man regelmäßig gewinnt. Mt anderen Worten: Hier werden sie geschröpft. Wenn sie nur 2-Euro-Wetten machen, zu empfehlen, für alle ernsthafte Wetter ein kurzes Vergnügen.

Date of experience: July 9, 2017

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