RaceBets International Gaming
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Do not go anywhere near this company
Do not go anywhere near this company! I've had an account with them for a couple of years (with very minimal usage) and a couple of weeks ago deposited some money with them to make a US horse racing bet. The odds changed and I subsequently decided not to place the bet, but on trying to withdraw my money, they told me they needed to see a copy of my driving licence and a utility bill to verify my identity. They also locked my account at this point. After some futile protests on my account, I sent them both, but apparently in the wrong format, so my account remains locked and they still have my money. This has taken nearly a week so far and I'm now trying to go down the formal complaint route, which they seem reluctant to do! I have accounts with all the major bookies and Racebets are by far the worst.