Review summary

RaceBets International Gaming has room for improvement based on customer feedback. Customers particularly appreciate service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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HK
Finger weg

Finger weg, kein Konto eröffnen und Geld schicken, glasklarer Betrug

Ich wundere mich über die hier…

Ich wundere mich über die hier schlechten Rezessionen. Spiele seit zig Jahren bei Race Bets und wurde noch nie eingeschränkt natürlich in Bezug auf die voreingestellten Limits. Für mich der beste Pferdewettenanbieter am Markt.

D
Der Kundenservice von RaceBets ...

Der Kundenservice von RaceBets Deutschland ist eine absolute Vollkatastrophe! Wenn man ein paar Euro durch Boniaktionen und Gratiswetten gewinnt, wird man ganz schnell von diesen Aktionen ausgeschlossen. Per Nachfrage über den Kundensupport oder vor Ort auf der Rennbahn wird einem nicht geholfen und man wird vertröstet oder auf die AGB verwiesen, welche nichts genaues aussagen. Angeblich hat man gegen irgendwelche Regeln und Bestimmungen verstoßen. Zur Krönung wird einem das Konto gelöscht und jegliche Möglichkeit genommen sich erneut anzumelden. Sicher ist es besser so! Zum Glück gibt es noch andere hervorragende Wettanbieter im Bereich Galopprennsport, die zudem einen ausgezeichneten Kundensupport pflegen.

SG
There slots are terrible

There slots are terrible You won’t win on there slots trust me deposit after deposit no features no bonuses come in Avoid you can’t win

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100 total • Write a review

Showing 41 - 50 of 96 reviews
K
1 out of 5 stars

I opened an account and made a few…

I opened an account and made a few bets, lost them all and they informed me I'm no longer available to bet fixed odds there. Ridiculous site.

Date of experience: July 30, 2018

MC
1 out of 5 stars

Take your Money and then restrict…

Take your Money and then restrict account so can't bet with bonus

Date of experience: June 23, 2018

m
1 out of 5 stars

How they are still in business is beyond me?!

I registered with Racebets after seeing they were offering the best odds in a horse running the next day, most bookies were offering 20/1 but racebets offered 33/1, but there was a catch, I signed up and I read the promotion advertised in their website that you can get a matched free bet of upto £50, all standard payment method and wagering terms applied as expected, I made my first deposit of £50 via PayPal and added my selection to the betting slip, I tried to place a £25 E/W bet but a message appeared in screen to say I couldn’t place more than £20 each way at those odds, I’m wasn’t all that bothered since I was still getting much better odds than other bookies, an hour later I received an email saying my account was restricted and I could no longer place bets at fixed odds but rather at the SP and their decision was final and no further communication on the matter would be discussed, but it did state that although I could no longer opt in to any further promotions for free bets but the welcome offer that matched my first bet I could still receive, I did phone the company and I spoke to a guy who was very polite and helpful and I had mentioned I had read so many negative reviews about the company and his tone automatically changed and he took offence as if it was his company I was critizing (it could very well be him running it from his basement somewhere lol) and he assured me that wasn’t fair and the overwhelming majority of customers had a great service and experience with racebets, I went to opt into the new customer offer which I was still entitled too and of course! My account was not allowed to opt into it like the email said, from what I can gather the email I received is the same every single customer receives after registering or depositing and placing a bet, my selection didn’t win and although I feel cheated by a fake promo and a dodgy bookie god only know what would’ve happened if I won and tried to withdraw my winnings, I’m not a disgruntled punter, I simply trusted the company and the promotion as advertised through attheraces.com but I guess it’s best to stick to the big bookies like sky bet or bet365 they have decades in the business and a good reputation, take my advice if you are thinking of registering with a bookie for a new customer free bet promo or for slightly better odds, there are dozens or reputable bookmakers out there, it’s a shame that all new customers get that generated email about restricting accounts because you could’ve had loyal punters using your service for years to come, just thought I’d give my opinion

Date of experience: June 13, 2018

KC
1 out of 5 stars

Don't give them your business or your money.

I agree with all the negative comments on here. My account was restricted within 10 minutes of opening because I tried to place a couple of bets at their advertised prices. Obviously they do not want winners or losers at any price, in fact I don't know why they are in business if they do not want any customers. I think the description of bookmaker is slightly flattering for these morons. Don't they understand that there are plenty of bookies out there making a good few quid by allowing punters to actually place bets with them!

Date of experience: June 1, 2018

BP
1 out of 5 stars

Very very bad

Very very bad, stay away. Placed a bet this morning and then got an email 5 mins later saying that I could not place a bet on fixed odds anymore. First bet with them.... DO NOT USE. Get them closed down. Bookmakers like this do not deserve to be in business.

Date of experience: May 31, 2018

SH
1 out of 5 stars

Absolute shambles

Absolute shambles. Opened an account using the offer, won a single bet, then informed hours later that restrictions have been placed on my account. Avoid!

Date of experience: May 9, 2018

G
1 out of 5 stars

Avoid at all costs

I would recommend that you avoid this company. I opened an account at 5pm, tried to place a bet which was refused at 6.30pm. I contacted their support line who got back to me to say restrictions had been place on my account !!!!!!!!!!!!! I had not even placed one bet. I have never experienced anything like it. AVOID. AVOID. AVOID.

Date of experience: May 1, 2018

JW
4 out of 5 stars

Not long after I joined this site I had…

Not long after I joined this site I had a little win first Canadian I won on horses got paid out no problem at all. The only thing I would say is maybe the mobile app could do with updating but overall good.

Date of experience: May 1, 2018

j
1 out of 5 stars

Stay away,what is the Gambling…

Stay away,what is the Gambling Commision doing about these timewasters????

Date of experience: March 29, 2018

IB
1 out of 5 stars

I wish I had read these reviews first …

I wish I had read these reviews first the worst company in the world I don't know why they are still operating would give them no stars if I could. Placed my bet £12.50ew 2nd 12-1 returns £50 claimed my welcome bet and got email back I have been banned from all bonuses only had one bet and they refused to pay obviously you are supposed to loose shocking experiences. Ian Buchan

Date of experience: February 11, 2018

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