Pure Electric UK Reviews

Very fast delivery and product as described

The scooter is not too fast excellent torque up hill and on the flat. Waterproofing is pretty good. Care must be taken in the rain and on damp surfaces. The lights are excellent good coverage wide beam. Safe charger cuts out when fully completed. The ride is pleasant enough for the speed. Cruise control is handy. would benefit short city and longer explorative journeys. Watch your power levels on longer journeys.

Poor customer service. Worse I have seen. Do not buy from these guys they will trap you and not respond!

Issue with scooter. They replaced it quickly. Working like a charm.

Came next day

Not happy at all bought a air pro bike In June had to spend 100 plus pounds on it as the tyres not right no help from customer chat to

PURE is the best brand !!!

Quick fast delivery

After being 4 months out of warranty the H2 issue happened, purchased new brake leaver and still issues and advised to use the local authorised dealer, £600 spent, not the greatest experience

Lovely scooter, not too heavy to carry, very easy to set up and use. I highly recommend, definitely worth every penny.

I’m very disappointed with the scooter I purchased from Pure Electric company, I have been using an electric scooter for a while now and I never had any problem till I decided to upgrade and get one from them. I bought the scooter not too long ago. The day I purchased it and I tried to use it, the tires were good for some minutes then the back tire went bad suddenly. I sent an email but said that tires are not part of the warranty and I needed to get another tire. I did that from their website and the tube in the new tire got bad that same day after getting it fixed in. I got another tire again which I am using now. Now I emailed them on a different issue with the scooter and they are yet to reply and it’s almost 3 working days now. With all this being said the scooter looks good and felt really good while it was working properly.

It was a very simple process and delivery was very speedy I have no complaints

Love it, could be more powerful for hills but it's still good 😊

Good communication

brilliant service quick delivery parts fit

Great site for parts etc delivers quickly

We brought this scooter for our camping trips in our van and it's been brilliant so far using it in France. It charges easy, has some great safety aspects - brake light, indicators - and it's super easy to use. The app is also very good and I particularly like the locking. It is really heavy though and so difficult for me to carry it.

Very good product with great customer support..

Has a fault reported it was asked to pack it up let them know they collected it next day not bad to say the warranty had run out

Quickly, efficiently. Contacting a consultant ☆☆☆☆☆ delivery ☆☆☆☆☆